Remote Desktop: MacBook Pro Unable to Close Sessions on Windows Server 2019
Connecting to a Windows Server 2019 using the Microsoft Remote Desktop app on a MacBook Pro is a common practice for many professionals. However, some users have reported an issue where they are unable to close their sessions properly, causing the computer to remain locked even after they have left their desk.
Understanding the Issue
The issue occurs when the MacBook Pro user forgets to disconnect from the remote desktop session before closing the app or the laptop. This results in the remote desktop session remaining active, causing the Windows Server 2019 to remain locked.
Preventing the Issue
To prevent this issue from occurring, it is recommended that MacBook Pro users take the following steps:
- Always disconnect from the remote desktop session before closing the app or the laptop.
- Lock the computer before leaving the desk by using the keyboard shortcut "Control + Shift + Power" or by clicking on the Apple menu and selecting "Lock Screen".
- Configure the remote desktop settings to automatically disconnect inactive sessions after a certain period of time.
Resolving the Issue
If the issue has already occurred, and the remote desktop session is still active, the following steps can be taken to resolve it:
- Connect to the remote desktop session again using the Microsoft Remote Desktop app on the MacBook Pro.
- Close the active session by clicking on the "X" button in the top right corner of the window.
- Disconnect from the remote desktop session by clicking on the "Disconnect" button in the menu bar.
Additional Tips
Here are some additional tips that can help MacBook Pro users avoid this issue:
- Use a remote desktop client that supports multiple simultaneous sessions, such as Microsoft Remote Desktop.
- Configure the remote desktop client to automatically reconnect to active sessions.
- Use a password manager to store and manage remote desktop credentials.
References
- Microsoft Remote Desktop for Mac
- How to Disconnect from a Remote Desktop Session in Windows 10
- How to Fix a Stuck Remote Desktop Session on Windows 10
// Example code block in Python
def disconnect\_from\_rdp\_session():
"""
Disconnects from an active RDP session on Windows.
"""
import ctypes
ctypes.windll.rdpclip.SetClipboardViewer(0)