Troubleshooting VPN Connections Stopped Working on Windows 10 Pro

Troubleshooting VPN Connections Stopped Working on Windows 10 Pro

Using Windows 10 Pro, you have recently encountered problems with VPN connections, as neither VPN nor Hiddify nor browser extensions are working. This article will help you diagnose and resolve the issue.

Checking the VPN Configuration

First, ensure that the VPN configuration is correct. You can do this by following these steps:

1. Go to Settings > Network & Internet > VPN.
2. Click on the VPN connection that is not working.
3. Check that the server name, type of VPN, and other details are correct.

Checking Network Connections

If the VPN configuration is correct, then check the network connections. You can do this by following these steps:

1. Go to Settings > Network & Internet > Status.
2. Make sure that your internet connection is active and working properly.
3. Restart your computer and try to connect to the VPN again.

Checking Firewall Settings

Firewall settings can cause VPN connections to fail. You can check the firewall settings by following these steps:

1. Go to Settings > Update & Security > Windows Security > Firewall & network protection.
2. Make sure that the firewall is turned on.
3. Check that the VPN connection is allowed through the firewall.

Checking Proxy Settings

Proxy settings can also affect VPN connections. You can check the proxy settings by following these steps:

1. Go to Settings > Network & Internet > Proxy.
2. Check that the automatic detection setting is turned on.
3. Make sure that there are no manual proxy server settings.

Checking Certificates

Certificates can also cause VPN connections to fail. You can check the certificates by following these steps:

1. Go to Settings > Network & Internet > VPN.
2. Click on the VPN connection that is not working.
3. Click on Advanced options.
4. Check that the VPN server certificate is valid.

Checking the VPN Client Software

If none of the above steps resolve the issue, then check the VPN client software. You can do this by following these steps:

1. Uninstall the VPN client software.
2. Restart your computer.
3. Install the latest version of the VPN client software.
4. Try to connect to the VPN again.

Checking the System Logs

If the VPN connection still fails, then check the system logs. You can do this by following these steps:

1. Press the Windows key + X and select Event Viewer.
2. Check for any errors or warnings related to the VPN connection.
3. Google the error message or code to find a solution.

• Check the VPN configuration.
• Check the network connections.
• Check the firewall settings.
• Check the proxy settings.
• Check the certificates.
• Check the VPN client software.
• Check the system logs.

References

• Microsoft VPN Troubleshooting

• CNET VPN Setup for Windows 10

• TechRadar Best VPNs