Troubleshooting a Computer That Won't Boot
Issue Description
I'm trying to help a friend repair a computer that won't boot. The computer has two internal drives: an internal SSD drive and an internal hard drive. The computer shows a splash screen with spinning circles...
Key Concepts
Internal Drives
- Internal SSD drive
- Internal hard drive
Computer Behavior
- Shows splash screen with spinning circles
Steps to Troubleshoot
1. Check the power supply and ensure the computer is receiving power.
2. Check the BIOS settings to ensure the correct boot order is set.
3. Check the status of the hard drives in the BIOS.
4. If necessary, try booting from a live USB or CD.
5. If the problem persists, consider taking the computer to a professional for further diagnosis and repair.
Code Examples (if applicable)
References
- Book: "Computer Repair for Dummies" by Dan Gookin
- Article: "Why Won't My Computer Boot?" on LifeWire
- Online Resource: How-To Geek: Why Won't My Computer Boot?