Intel Optane Memory Laptop (i5-10300H) Inside BIOS - Laptop Won't Boot Anything (BSOD Issue)
Introduction
This article aims to provide a detailed solution for Intel Optane Memory Laptop (i5-10300H) users who are experiencing a Boot Sequence Failure (BSOD) issue. The laptop won't boot anything, including external drives like pendrives or HDDs.
Symptoms
The laptop turns on, but the screen remains blank or displays a blue screen of death (BSOD) with error codes. The laptop refuses to boot from any device, including the internal hard drive and external storage devices.
Possible Causes
1. 3.3V Power Supply Bad
Solution
1. Check Power Supply
Ensure that the power supply is working correctly. Try using a different power adapter if available. If the laptop still doesn't boot, move on to the next step.
2. Check BIOS Settings
Restart the laptop and enter the BIOS settings. Navigate to the Boot menu and check the boot priority. Make sure the hard drive is set as the first boot device. Save the changes and exit the BIOS.
3. Check Intel Optane Memory
If the laptop still won't boot, there might be an issue with the Intel Optane Memory. Try disabling it in the BIOS settings. Restart the laptop and see if it boots. If it does, consider re-enabling the Intel Optane Memory after resolving other issues.
4. Check Hard Drive
If the laptop still doesn't boot, there might be an issue with the hard drive. Try booting from a Windows installation USB drive or a Linux live USB drive. If the laptop boots from the USB drive, the hard drive might be faulty. Replace the hard drive if necessary.
5. Check System Files
If the laptop still doesn't boot, there might be an issue with the system files. Try booting from a Windows installation USB drive and selecting the "Repair your computer" option. Follow the on-screen instructions to repair the system files.
The Intel Optane Memory Laptop (i5-10300H) BSOD issue can be caused by various factors, including a bad power supply, BIOS settings, Intel Optane Memory, hard drive, or system files. Follow the steps outlined in this article to diagnose and resolve the issue.
References
- Intel Optane Memory User Guide
- Dell Laptop Troubleshooting Guide
- How to Fix Windows 10 Blue Screen Error 0x0000003B