Windows 11 introduces a more secure way to sign in to your device with the help of Windows Hello, a biometric authentication system that uses your face or fingerprint. This feature is particularly useful when you have multiple user accounts on your system and want to ensure quick and secure access for each one. However, if you're trying to set up fingerprint sign-in for different users, you might encounter some limitations. In this article, we'll walk you through the process of setting up two user accounts with fingerprint sign-in on Windows 11 using different fingers.
Prerequisites
Before we begin, make sure your Windows 11 device supports fingerprint sign-in. Check the system requirements here. Also, ensure that you have created two user accounts on your system.
Step 1: Set up Fingerprint for the First User
1. Click the Start button and go to Settings > Accounts > Sign-in options. 2. Under "Windows Hello," click "Set up" next to "Fingerprint recognition." 3. Follow the on-screen instructions to add your fingerprint. Repeat the process for each finger you want to add. 4. Once you've added your fingerprints, sign out of your account and sign back in using your PIN or password. 5. Press Windows key + L to lock the screen, then sign in using your fingerprint.
Step 2: Set up Fingerprint for the Second User
1. Sign in to the second user account. 2. Go to Settings > Accounts > Sign-in options. 3. Under "Windows Hello," click "Set up" next to "Fingerprint recognition." 4. Follow the on-screen instructions to add the second user's fingerprints. Repeat the process for each finger. 5. Sign out of the second user account and sign back in using their PIN or password. 6. Press Windows key + L to lock the screen, then sign in using their fingerprint.
Troubleshooting
If you encounter issues with fingerprint sign-in for either user, try the following steps:
- Check if your fingers are clean and dry.
- Restart your device and try again.
- Go to Settings > Accounts > Sign-in options > Windows Hello > Troubleshoot > Additional troubleshooters > Fingerprint reader, and run the troubleshooter.
- Reset your fingerprint data by going to Settings > Accounts > Sign-in options > Windows Hello > Reset.
References
For more information on setting up user accounts and biometric sign-in on Windows 11, refer to the following resources: