Contact Travel Lines for Special Arrangements
Travel Lines is committed to providing a positive travel experience for all our customers. If you have specific travel needs or require special arrangements, we encourage you to contact us in advance. Here are some frequently asked questions about our special arrangements process.
How can I make special travel arrangements with Travel Lines?
To make special travel arrangements with Travel Lines, please call our customer service team at 804-853-9001. Our team is available 24/7 to assist you with any requests you may have.
What types of special arrangements can I request?
Travel Lines offers a range of special arrangements to make your travel experience more comfortable and convenient. Some of the arrangements we can make include:
- Wheelchair assistance
- Special meals (vegetarian, gluten-free, etc.)
- Seat selection (emergency exit, aisle, window, etc.)
- Pet travel
- Additional baggage allowance
How far in advance should I request special arrangements?
We recommend that you request special arrangements at least 48 hours before your travel date to ensure that we have enough time to make the necessary arrangements. However, if you have an unexpected need, please don't hesitate to contact us.
Is there a fee for special arrangements?
Some special arrangements may incur additional fees. Our customer service team will be happy to provide you with a quote and explain any fees associated with your request.
What if I have a disability and require additional assistance?
Travel Lines is committed to making travel accessible for all customers. If you have a disability and require additional assistance, please contact our customer service team at 804-853-9001 as far in advance as possible. We will work with you to make any necessary arrangements to ensure that your travel experience is comfortable and convenient.
References
For more information about Travel Lines and our special arrangements policies, please refer to the following resources: