USB Wired Keyboard Not Working Properly Anymore on HP Premium Keyboard for Windows 11 PC

USB Wired Keyboard Not Working Properly Anymore on HP Premium Keyboard (Windows 11 PC)

If you are using an HP Premium USB keyboard on your Windows 11 PC and have encountered issues where the keyboard works during system startup and resuming from standby but stops working for special characters like "|", "@", "#", and others, you have come to the right place. This article will explore potential reasons for this issue and provide solutions to help you resolve it.

System Keyboard: HP Premium USB (Cable) - Windows 11 PC Port: USB 2.0

The issue occurs when you enter Windows standby mode, and the keyboard begins functioning again after resuming from standby but only works for non-special characters.

Possible Reasons for the Issue

The following list covers potential reasons for the keyboard not working properly:

• Device driver issue
• Hardware malfunction
• Windows 11 compatibility problem

Solutions

Now, let's dive into possible solutions to resolve the keyboard issue:

Check the keyboard layout

Ensure the correct keyboard layout is selected. This can be done by following the steps below:

1. Win + I to open Settings.
2. Select Time & Language.
3. Select Language & region from the left menu.
4. Check if the Keyboard layout is the correct one.

Update the keyboard driver

Try updating the keyboard driver via Device Manager:

1. Win + X and select Device Manager.
2. Expand the Keyboards category.
3. Right-click the HP keyboard and select Update driver.
4. Search automatically for drivers or try the Manual way and point the Wizard to the HP Keyboard drivers.

Try using a different USB Port

Sometimes, a USB port may cause issues; therefore, try using a different Port:

1. Unplug the cable from the current port.
2. Plug the cable into another port on the PC.

Check for conflicts with other devices

Some devices may prevent the keyboard from working correctly. As a test, disconnect all other devices and see if the keyboard works properly.

Resetting Windows 11

If all else fails, consider resetting Windows 11 to fix any compatibility issues. Please make sure to back up your files beforehand:

1. Win + I to open Settings.
2. Select Windows Update.
3. Select Advanced options.
4. Select Recovery.
5. Choose < ```