Introduction
This article aims to help users who encounter issues with their NVMe SSD not being detected on an Asus H97M-E motherboard when using an Intel 34th generation processor. The Asus H97M-E motherboard catalog mentions that it supports M.2 Socket 3, which should enable the use of NVMe SSDs. However, some users report this issue and require troubleshooting steps.
Checking the Hardware
Before diving into the troubleshooting steps, it's essential to ensure that all the hardware components are correctly installed and functioning properly:
- Check that the NVMe SSD is correctly seated in the M.2 slot.
- Make sure the power connector for the NVMe SSD is securely attached to the power supply.
- Confirm that the SATA power connector is connected to the motherboard.
- Verify that the processor and memory are properly seated and secured in their respective sockets.
BIOS Settings
If the hardware check reveals no issues, the next step is to check the BIOS settings:
Enabling the NVMe SSD in the BIOS
To enable the NVMe SSD in the BIOS, follow these steps:
- Restart the computer and press the Del key to enter the BIOS.
- Navigate to the "Advanced" tab.
- Find the "NVMe RAID Mode" option and set it to "RAID Disabled" or "AHCI" (depending on the BIOS version).
- Save and exit the BIOS.
Updating the BIOS
If the issue persists after enabling the NVMe SSD in the BIOS, it might be necessary to update the BIOS to the latest version:
- Download the latest BIOS version from the Asus website.
- Create a bootable USB drive with the downloaded BIOS file.
- Restart the computer and press the Del key to enter the BIOS.
- Navigate to the "Tools" tab and select "EZ Flash 2."
- Follow the on-screen instructions to update the BIOS.
Driver Installation
If the issue still persists after checking the hardware and BIOS settings, it might be necessary to install the correct drivers:
Installing the Intel RST driver
Intel's RST (Rapid Storage Technology) driver can help recognize and manage NVMe SSDs:
- Download the latest Intel RST driver from the Intel website.
- Extract the downloaded file.
- Run the "Setup.exe" file.
- Follow the on-screen instructions to install the driver.
Installing the Asus AI Suite 3 driver
The Asus AI Suite 3 driver can also help manage NVMe SSDs:
- Download the latest Asus AI Suite 3 driver from the Asus website.
- Extract the downloaded file.
- Run the "Setup.exe" file.
- Follow the on-screen instructions to install the driver.
Summary
In summary, users experiencing issues with their NVMe SSD not being detected on an Asus H97M-E motherboard with an Intel 34th generation processor can follow these steps:
- Check the hardware components for proper installation and functioning.
- Enable the NVMe SSD in the BIOS.
- Update the BIOS to the latest version.
- Install the Intel RST and Asus AI Suite 3 drivers.
References
1. Asus H97M-E Motherboard Catalog: https://www.asus.com/us/Motherboards/H97M-E/HelpDesk_Download/
2. Intel RST Download: https://www.intel.com/content/www/us/en/architecture-and-technology/software-products/software-download.html#results_Intel-Rapid-Storage-Technology-Intel-RST-Software-and-Drivers
3. Asus AI Suite 3 Download: https://www.asus.com/us/Motherboards/HelpDesk_Download/