Fixing Remote Desktop Audio Issues on Sleep/Wake Windows 10

Fixing Remote Desktop Audio Issues: Sleep and Wake Up in Windows 10

Introduction

This article will guide you through fixing remote desktop audio issues that occur when a local Windows 10 computer goes to sleep at night and wakes up in the morning. The problem can be frustrating, but the solutions provided in this article will help you resolve the issue.

Background and Problem Description

When using Remote Desktop to connect to a local Windows 10 computer, you might notice that the audio stops working after the local computer wakes up from sleep mode. The issue can be caused by several factors, including misconfigured power settings or conflicting audio drivers.

Symptoms:

• Audio stops working when remote desktop is connected to a local Windows 10 computer after it wakes up from sleep mode.
• A right-click on the audio icon in the taskbar shows that the playback device is not working correctly.

Fixing the Audio Issues

The following solutions can help you resolve the audio issues that occur when a local Windows 10 computer wakes up from sleep mode:

Solution 1: Adjust Power Settings

The first solution is to adjust the power settings on the local Windows 10 computer. Follow these steps:

1. Click on the Start button and search for "Control Panel."
2. In the Control Panel, click on "Hardware and Sound" and then "Power Options."
3. Click on "Change plan settings" for the current power plan.
4. Click on "Change advanced power settings."
5. In the Power Options window, expand "Sleep" and then "Allow hybrid sleep."
6. Set "Allow hybrid sleep" to "Off" for both "On battery" and "Plugged in."
7. Click "OK" to save the changes.

Solution 2: Update Audio Drivers

The second solution is to update the audio drivers on the local Windows 10 computer. Follow these steps:

1. Click on the Start button and search for "Device Manager."
2. In the Device Manager, expand "Sound, video and game controllers" and right-click on the audio driver.
3. Select "Update driver" and follow the prompts to update the driver.
4. Restart the computer to apply the changes.

Solution 3: Disable Audio Enhancements

The third solution is to disable audio enhancements on the local Windows 10 computer. Follow these steps:

1. Right-click on the audio icon in the taskbar and select "Open Sound settings."
2. In the Sound window, scroll down to "Advanced" and click on "More sound settings."
3. In the Sound Properties window, select the audio device and click on "Properties."
4. In the Properties window, click on "Enhancements" and uncheck all the boxes.
5. Click "Apply" and then "OK" to save the changes.

This article provided solutions to help you resolve audio issues that occur when a local Windows 10 computer wakes up from sleep mode. The solutions include adjusting power settings, updating audio drivers, and disabling audio enhancements. Use these solutions to get your remote desktop audio working correctly again in Windows 10.

References

• Type: Article
  Title: "How to Troubleshoot Remote Desktop on Windows 10"
  Author/Publisher: Microsoft
  Link: https://support.microsoft.com/en-us/windows/how-to-troubleshoot-remote-desktop-on-windows-10-eb1c488f-a046-4a09-aeb8-1855f3846809
• Type: Article
  Title: "Unable to Use Remote Desktop After Sleep Mode"
  Author/Publisher: TechTarget
  Link: https://www.techtarget.com/searchwindowsserver/tip/Unable-to-use-Remote-Desktop-after-sleep-mode-Fix-the-issue