Power BI workspaces provide a collaborative environment for users to create, publish, and share Power BI reports and dashboards. While managing workspaces, Power BI admins may encounter various issues, one of which is the inability to see the create folder option. In this article, we will guide Power BI admins on how to resolve this issue.
Prerequisites
Before proceeding, ensure the following:
- You have an active Power BI admin account.
- You are signed in to the Power BI admin portal.
- The workspace you want to manage was created after March 2024.
Checking Folder Creation Permissions
The first step is to verify that you have the necessary permissions to create folders in the workspace. As a Power BI admin, you should have the "Workspace data contributor" or "Workspace data publisher" role by default. These roles allow you to create folders and manage reports within a workspace.
Checking the Power BI Admin Portal Interface
If you still don't see the create folder option, check if the Power BI admin portal interface has been updated. The create folder option is located in the left navigation pane, under the "Workspaces" tab. If it's not visible, it might be hidden due to a recent interface update.
Updating the Power BI Admin Portal Interface
To update the Power BI admin portal interface, follow these steps:
- Sign out of the Power BI admin portal.
- Clear your browser cache and cookies.
- Sign back in to the Power BI admin portal.
After updating the interface, the create folder option should be visible.
Contacting Power BI Support
If you still can't see the create folder option after checking your permissions and updating the interface, contact Power BI support for assistance. They can help you troubleshoot any underlying issues and provide a solution.