Windows 10: Troubleshooting Realtek Audio Not Working During Driver Installation
If you've recently installed Windows 10 and are experiencing issues with your Realtek audio device not working during driver installation, this article will help guide you through the troubleshooting process.
Checking System Requirements
Before proceeding with the troubleshooting steps, ensure your system meets the minimum requirements for installing Realtek audio drivers on Windows 10:
- Operating System: Windows 10 (64-bit)
- Processor: 1 GHz or faster
- Memory: 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
- Hard Disk: 16 GB free space (32-bit) or 20 GB free space (64-bit)
Uninstalling Previous Drivers
If you have previously installed Realtek audio drivers on your Windows 10 system, uninstall them before attempting to install the latest drivers:
Step 1:
Press Win + X and select Device Manager from the list.
Step 2:
Expand the Sound, video and game controllers category.
Step 3:
Right-click on your Realtek audio device and select Uninstall device.
Step 4:
Confirm the uninstallation by clicking Yes in the confirmation dialog box.
Installing Latest Drivers
Now, download and install the latest Realtek audio drivers from the official website:
Step 1:
Visit the Realtek website and download the appropriate driver package for your system.
Step 2:
Extract the downloaded package using a suitable extractor tool, such as WinRAR or 7-Zip.
Step 3:
Run the setup file as an administrator by right-clicking on it and selecting Run as administrator.
Step 4:
Follow the on-screen instructions to complete the installation process.
Troubleshooting
If you still encounter issues with your Realtek audio device not working after installing the latest drivers, try the following troubleshooting steps:
Step 1:
Check the Realtek audio device settings:
Step 1.1:
Press Win + X and select Device Manager.
Step 1.2:
Expand the Sound, video and game controllers category.
Step 1.3:
Right-click on your Realtek audio device and select Properties.
Step 1.4:
Go to the Advanced tab and ensure the correct settings are selected for your audio device.
Step 2:
Check the Windows audio settings:
Step 2.1:
Press Win + X and select Control Panel.
Step 2.2:
Type sound in the search bar and select Sound.
Step 2.3:
Select your Realtek audio device as the default playback and recording device.
Step 3:
Check the Windows Power Management settings:
Step 3.1:
Press Win + X and select Control Panel.
Step 3.2:
Type power in the search bar and select Power Options.
Step 3.3:
Select Change plan settings for the currently active power plan.
Step 3.4:
Go to Change advanced power settings.
Step 3.5:
Expand USB settings and ensure USB selective suspend setting is set to Enabled.
Step 3.6:
Expand Processor power management and ensure Minimum processor state is set to 0% (or 1%).
Conclusion
Following the steps outlined in this article should help you troubleshoot and resolve issues with your Realtek audio device not working during driver installation on Windows 10.