Mouse and Keyboard Not Working After Replacing HDD: Tech Support Site
After accidentally deleting the Windows HDD and replacing it with a new one (that already had Windows installed), you might encounter issues with your mouse and keyboard not working. This article will guide you through the possible causes and solutions for this problem.
1. Check the HDD for Windows Installation
First, make sure that the new HDD has a proper Windows installation. Boot your computer and check if the operating system is running smoothly. If you encounter any issues during the boot process or the Windows installation, you might need to reinstall Windows on the new HDD.
2. Check Mouse and Keyboard Connections
Ensure your mouse and keyboard are properly connected. If you are using a wireless mouse and keyboard, check the battery levels and make sure they are turned on. For wired devices, double-check that they are securely plugged into the correct ports.
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3. Check Device Drivers
Drivers might be missing or corrupted, causing the mouse and keyboard not to work. To check and update the drivers:
- Press Win + X and select Device Manager from the list.
- Expand the Mice and other pointing devices and Keyboards categories.
- Right-click on the mouse or keyboard device and select Update driver.
- Choose Search automatically for updated driver software and follow the instructions.
4. Check Power Management Settings
Your computer might be turning off the USB ports to save power, which might affect your mouse and keyboard. To change the power management settings:
- Press Win + X and select Device Manager.
- Expand the Universal Serial Bus controllers category.
- Right-click on a USB Root Hub device, select Properties and go to the Power Management tab.
- Uncheck the Allow the computer to turn off this device to save power option and click OK.
5. Perform a System Restore
If the problem occurred after installing new software or drivers, try performing a system restore to revert your system to a previous state.
- Press Win + R, type
rstruiand click OK. - Choose a restore point and click Next and Finish.
6. Contact Tech Support
If you cannot resolve the issue, consider contacting your computer manufacturer's tech support for further assistance.
- Ensure that the new HDD has a valid Windows installation.
- Check the connections for your mouse and keyboard.
- Update the device drivers for your mouse and keyboard.
- Modify the power management settings for your USB ports.
- Perform a system restore to a previous stable state.
- Contact your computer's tech support for assistance.
References
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Title: Windows 10 USB Device Not Recognized
Type: Article
URL: https://www.drivereasy.com/knowledge/fix-usb-device-not-recognized-in-windows-10/ -
Title: How to Update Device Drivers in Windows 10
Type: Article
URL: https://www.lifewire.com/how-to-update-device-drivers-in-windows-10-4774288 -
Title: My Keyboard or Mouse Stopped Working in Windows
Type: Article
URL: