CrowdStrike Outage Affecting Windows: Fix with Safe Mode

CrowdStrike Outage Affecting Windows: Fix with Safe Mode

In this article, we will discuss the recent CrowdStrike outage affecting Windows users and how to fix it using Safe Mode. We will cover the following key concepts:

• Booting Windows in Safe Mode
• Navigating to the CrowdStrike directory
• Zipping and deleting the CrowdStrike folder
• Rebooting the system

Booting Windows in Safe Mode

Safe Mode is a diagnostic mode of a computer operating system. It can be used to troubleshoot issues that prevent the system from booting up correctly. To boot Windows in Safe Mode, follow these steps:

1. Restart your computer.
2. As soon as the computer starts to restart, start pressing the F8 key on your keyboard.
3. A menu will appear with several options. Use the arrow keys to highlight "Safe Mode" and press Enter.

Navigating to the CrowdStrike Directory

Once you have booted up in Safe Mode, you will need to navigate to the CrowdStrike directory. To do this, follow these steps:

1. Open the File Explorer.
2. Navigate to the C:\Windows\System32\drivers\ directory.

Zipping and Deleting the CrowdStrike Folder

Once you have navigated to the CrowdStrike directory, you will need to zip and delete the folder. To do this, follow these steps:

1. Right-click on the CrowdStrike folder and select "Send to" > "Compressed (zipped) folder".
2. Wait for the folder to be zipped.
3. Once the folder has been zipped, right-click on it and select "Delete".

Rebooting the System

After you have deleted the CrowdStrike folder, you will need to reboot the system. To do this, follow these steps:

1. Click on the Start button.
2. Click on the power icon.
3. Click on "Restart".

In this article, we have discussed the recent CrowdStrike outage affecting Windows users and how to fix it using Safe Mode. We have covered the following key concepts:

• Booting Windows in Safe Mode
• Navigating to the CrowdStrike directory
• Zipping and deleting the CrowdStrike folder
• Rebooting the system

References

• CrowdStrike
• Microsoft - Windows 10 Safe Mode