Asus VivoX513E: WD Passport SSDs Go to Sleep on Windows 10 with No Power Options Shown

Asus VivoX513E: WD Passport SSDs Go to Sleep with No Power Options Shown in Windows 10

If you're an Asus VivoX513E user who recently installed Windows 10 updates and connected two new Western Digital (WD) Passport SSDs to your laptop via a USB-C port, you might have encountered an issue where the SSDs go to sleep and there are no power options shown in the Windows 10 operating system.

Context

The Asus VivoX513E is a popular laptop model that comes with a USB-C port, which allows users to connect external devices such as SSDs. Western Digital Passport SSDs are also popular among users due to their high capacity and fast transfer speeds. However, some users have reported that their WD Passport SSDs go to sleep, and there are no power options shown in Windows 10, making it difficult to wake up the SSDs.

Key Concepts

• Asus VivoX513E
• Windows 10 updates
• WD Passport SSDs
• USB-C port
• Power options

Causes

The issue might be caused by the Windows 10 power management settings, which can cause external devices to go to sleep to conserve power. However, the power options might not be shown in the Windows 10 operating system, making it difficult to wake up the SSDs.

Solution

To fix the issue, follow these steps:

1. Connect the WD Passport SSDs to the Asus VivoX513E via the USB-C port.
2. Open the Device Manager by searching for it in the Windows 10 search bar.
3. Expand the Disk drives section in the Device Manager.
4. Right-click on the WD Passport SSDs and select Properties.
5. Go to the Power Management tab and uncheck the "Allow the computer to turn off this device to save power" option.
6. Click OK to save the changes.

After following these steps, the WD Passport SSDs should no longer go to sleep, and the power options should be shown in the Windows 10 operating system.

If you're experiencing an issue where your WD Passport SSDs go to sleep and there are no power options shown in Windows 10 on your Asus VivoX513E laptop, it might be caused by the Windows 10 power management settings. To fix the issue, you can uncheck the "Allow the computer to turn off this device to save power" option in the Power Management tab of the WD Passport SSDs properties in the Device Manager.

References

• Asus VivoX513E: https://www.asus.com/Laptops/ASUS-VivoBook-X513EA/
• WD Passport SSDs: https://www.wdc.com/products/portable-storage/wd-passport-ssd.html
• Windows 10 Power Management Settings: https://docs.microsoft.com/en-us/windows-hardware/drivers/power-management/power-management-for-usb-devices

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