Surface Laptop: Battery Not Detected After Driver Update

Surface Laptop: Battery Not Detected After Driver Update

Microsoft Surface devices, like the Surface Laptop, are well-known for their sleek design and powerful performance. However, users may encounter issues after updating drivers, such as the battery not being detected. This article will discuss the possible causes and provide solutions to resolve the "Battery Not Detected" issue on your Surface Laptop after updating the graphics driver.

1. Identifying the Issue

After updating the graphics driver on your Surface Laptop, you might notice that the battery icon on the taskbar shows as plugged in and not charging, or it might not be visible at all. This issue is typically caused by an incompatibility between the updated driver and the device's firmware or battery management system.

2. Possible Causes

The following are potential causes for the "Battery Not Detected" issue on your Surface Laptop:

• Incompatible driver version
• Corrupted driver files
• Firmware or battery management system incompatibility

3. Solutions

3.1. Update Firmware

Ensure that your Surface Laptop's firmware is up-to-date. Visit the Microsoft Surface Update Center to download and install the latest firmware for your device.

3.2. Reinstall Graphics Driver

Uninstall the recently updated graphics driver and roll back to a previous version. Follow these steps to reinstall the driver:

1. Press Win + X and select Device Manager.
2. Expand the Display adapters category.
3. Right-click on the graphics driver and select Properties.
4. Go to the Driver tab and click Uninstall Device.
5. Check the box next to Delete the driver software for this device and click Uninstall.
6. Restart your Surface Laptop, and Windows will automatically reinstall the graphics driver.

3.3. Run Windows Update

Run Windows Update to ensure that all available updates are installed, including driver and firmware updates. To do this, follow these steps:

1. Press Win + I to open the Settings app.
2. Click on Update & Security.
3. Click on Check for updates and wait for the process to complete.

3.4. Perform a System Restore

If the issue persists, perform a system restore to revert your Surface Laptop to a point before updating the graphics driver. Follow these steps:

1. Press Win + S and type Create a restore point.
2. Click on the app and click on System Restore.
3. Follow the on-screen instructions to choose a restore point and complete the process.

4. References

• Microsoft Surface Update Center: https://support.microsoft.com/en-us/surface/update-your-surface-5c133ad8-48d7-8c5c-788f-f6f357758c1a
• How to Reinstall a Device Driver in Windows 10: https://www.digitalcitizen.life/how-reinstall-device-driver-windows-10
• How to Run Windows Update: https://www.digitalcitizen.life/how-run-windows-update-windows-10
• How to Perform a System Restore in Windows 10: https://www.digitalcitizen.life/how-perform-system-restore-windows-10

If the issue persists after trying these solutions, consider contacting Microsoft Support for further assistance.