If you're having trouble connecting to the internet on your Windows 10 computer, don't worry – you're not alone. In this article, we'll walk you through some common troubleshooting steps to help you get back online.
Check Your Wi-Fi or Ethernet Connection
The first thing you should do is make sure that your computer is connected to your network. If you're using Wi-Fi, check to make sure that your computer is in range of your router and that the Wi-Fi icon in your system tray is lit up.
If you're using an Ethernet cable, make sure that it's securely plugged in to both your computer and your router. If you're still having trouble, try unplugging the cable and plugging it back in again.
Restart Your Router
Sometimes, simply restarting your router can help resolve connectivity issues. To do this, unplug your router from the power outlet, wait for about 30 seconds, and then plug it back in again.
Once your router has fully booted up, try connecting to the internet again.
Check Your Firewall Settings
If you're still having trouble connecting to the internet, it's possible that your firewall is blocking the connection. To check your firewall settings, follow these steps:
- Click the Start button and type "firewall" into the search bar.
- Click on "Windows Defender Firewall" in the search results.
- Click on "Turn Windows Defender Firewall on or off" on the left-hand side of the window.
- Make sure that the "Block all incoming connections" option is turned off.
If you're still having trouble, try temporarily disabling your firewall to see if that resolves the issue.
Reset Your Network Settings
If none of the above steps have helped, you may need to reset your network settings. To do this, follow these steps:
- Click the Start button and type "settings" into the search bar.
- Click on "Network & Internet" in the settings window.
- Click on "Status" in the left-hand menu.
- Scroll down to the "Network reset" section and click on "Reset now".
- Confirm that you want to reset your network settings by clicking on "Yes" in the confirmation dialog box.
Please note that resetting your network settings will remove all of your network adapters and set your network settings back to their default values. You will need to reinstall any network adapters and reconfigure your network settings after resetting your network settings.
References
| Title | URL |
|---|---|
| Windows Defender Firewall | https://support.microsoft.com/en-us/windows/windows-defender-firewall-overview-1260e483-9e20-47f2-b457-426b78908d86 |
| Reset your network settings | https://support.microsoft.com/en-us/windows/reset-your-network-settings-88d6a8c4-b880-41f4-b797-44611081318d |