Troubleshooting net::ERR_FILE_NOT_FOUND error in Video JS when changing video source
If you are encountering the net::ERR_FILE_NOT_FOUND error in Video JS when attempting to change the video source, don't worry! This error is quite common and can be easily resolved with a few troubleshooting steps. In this article, we will walk you through the process of resolving this issue.
What is the net::ERR_FILE_NOT_FOUND error?
The net::ERR_FILE_NOT_FOUND error occurs when Video JS is unable to find the specified video file at the provided source URL. This can happen due to various reasons, such as incorrect file path, missing file, or server configuration issues.
Troubleshooting Steps
1. Verify the video file path
The first thing you should do is double-check the video file path. Ensure that the path you have provided is correct and leads to the actual location of the video file on your server. Make sure there are no typos or missing slashes in the URL.
2. Check if the video file exists
Confirm that the video file actually exists at the specified path. Sometimes, the file might have been moved, renamed, or deleted, causing the net::ERR_FILE_NOT_FOUND error. Verify the file's presence in the correct directory.
3. Ensure correct file permissions
Make sure the video file has appropriate permissions that allow it to be accessed by Video JS. Check the file's permissions and ensure that it has read and execute permissions for the relevant user or group.
4. Test with a different video file
To determine if the issue is specific to the video file or a general problem with Video JS, try changing the video source to a different video file. If the new file works without any errors, it indicates that the original video file might be the cause of the net::ERR_FILE_NOT_FOUND error.
5. Check server configuration
If you have control over the server configuration, ensure that it is correctly set up to handle video files. Check if the server allows access to the video files and if any security settings are blocking the file from being accessed by Video JS.
6. Clear browser cache
Clearing your browser cache can sometimes resolve the net::ERR_FILE_NOT_FOUND error. Cached files can interfere with the loading of new video sources. Clear the cache and try loading the video again.
7. Update Video JS and browser
Ensure that you are using the latest version of Video JS and your web browser. Outdated software can sometimes cause compatibility issues and result in the net::ERR_FILE_NOT_FOUND error. Update both Video JS and your browser to their latest versions.
8. Seek professional help
If none of the above steps resolve the net::ERR_FILE_NOT_FOUND error, it is recommended to seek assistance from a professional web developer or contact the support team of Video JS for further guidance.
The net::ERR_FILE_NOT_FOUND error in Video JS can be frustrating, but with the troubleshooting steps mentioned in this article, you should be able to resolve the issue. Remember to verify the video file path, check the existence and permissions of the file, test with a different video file, review the server configuration, clear browser cache, and keep your software up to date. If the problem persists, don't hesitate to seek professional help.
References
| Source | Link |
|---|---|
| Video JS Documentation | https://docs.videojs.com |
| Web Developer Forum | https://forum.webdeveloper.com |