Outlook for Office 365 is a popular email client used by many individuals and businesses. One common issue that users face is not being able to see the actual TO address when composing or replying to an email. Instead, they only see the display name of the recipient. This can be confusing, especially when dealing with multiple contacts with similar names. In this article, we will guide you on how to display the actual TO address in Outlook for Office 365.
Step 1: Open Outlook
First, open Outlook on your computer. You can do this by clicking on the Outlook icon in your taskbar or by searching for "Outlook" in the Start menu.
Step 2: Access Outlook Options
Once Outlook is open, click on the "File" tab located at the top left corner of the window. This will take you to the Outlook Options menu.
Step 3: Navigate to the Mail Options
In the Outlook Options menu, click on "Mail" in the left-hand sidebar. This will display the options related to email settings.
Step 4: Find the Message Format Settings
Scroll down in the Mail options until you find the "Compose messages" section. Within this section, there is an option called "Message format." Click on the "Message format" button to access the message format settings.
Step 5: Enable "Display as Address"
In the message format settings, you will see a checkbox labeled "Display as Address." By default, this checkbox is unchecked. To display the actual TO address instead of just the display name, check the "Display as Address" checkbox.
Step 6: Save Changes
After enabling the "Display as Address" option, click on the "OK" button to save your changes and close the Outlook Options menu.
That's it! You have successfully configured Outlook for Office 365 to display the actual TO address when composing or replying to an email. Now, whenever you send or reply to an email, you will see both the display name and the actual email address of the recipient.
If you ever want to revert to the previous settings and only display the display name, simply follow the steps above and uncheck the "Display as Address" checkbox in the message format settings.
We hope this article has helped you resolve the issue of not being able to see the actual TO address in Outlook for Office 365. If you have any further questions or need additional assistance, feel free to reach out to our tech support team.
References
| Number | Source |
|---|---|
| 1 | Microsoft Support: Change the display of the To and From fields in an email message |
| 2 | Microsoft Support: Change the display of the To and From fields in an email message |