Can't install the "feedback hub" using microsoft store

Abstract: Resolve Feedback Hub installation failures by resetting the Microsoft Store cache, re-registering the app package via PowerShell, and repairing corrupted system files.

Created: 2026-08-07 by
You can resolve the "Feedback Hub not installing" error by resetting the Windows Store cache and repairing system files. The most reliable fix involves using PowerShell to re-register the store package or running a DISM scan to repair corrupted components. These steps address common deployment failures without requiring third-party tools or complex registry edits.

Reset the Microsoft Store Cache

The first and least invasive step is to clear the local cache that the Microsoft Store uses to download and install applications. Over time, this cache can become corrupted, leading to installation hangs or failures for specific apps like Feedback Hub. This process does not delete your installed apps or personal data; it only clears temporary store files. Open the Run dialog by pressing Windows + R on your keyboard. Type wsreset.exe into the text box and press Enter. A blank Command Prompt window will appear, indicating that the reset process has started. Wait for the window to close automatically, which may take a few minutes. Once it disappears, try launching the Microsoft Store again and search for Feedback Hub to see if the installation proceeds normally.

Repair and Reset the Store App via Settings

If clearing the cache did not work, you should use the built-in Windows settings to repair or reset the Store application itself. This forces Windows to rebuild the app's configuration files. Navigate to Settings > Apps > Installed Apps. Scroll down the list until you find Microsoft Store. Click the three-dot menu icon next to it and select Advanced options. In the new window, scroll down to the Reset section. First, click the Repair button. This attempts to fix the app without deleting its data. If the issue persists, return to this screen and click Reset. Note that this will sign you out of the Store, so you will need to sign back in after the process completes.

Re-register the Store Package Using PowerShell

When standard troubleshooting fails, the underlying package registration for the Store or Feedback Hub may be broken. You can force Windows to re-register these packages using PowerShell. This method targets the specific manifest files that control how the app is deployed. Right-click the Start button and select Terminal (Admin) or PowerShell (Admin). Copy and paste the following command to target the Store specifically:
Get-AppXPackage *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Wait for the command to finish executing. You may see red error messages regarding ports being in use; these are generally harmless and indicate that some background services were busy during the registration attempt. If the Store still fails to update, repeat the process but replace *WindowsStore* with *FeedbackHub* to target the specific app causing the trouble.

Run System File Checker and DISM Scans

Corrupted system files can prevent any Windows app from installing correctly. The Deployment Image Servicing and Management (DISM) tool can repair the component store, while SFC fixes protected system files. Open an elevated PowerShell window. Run the following command to check and repair the component store:
DISM /Online /Cleanup-Image /RestoreHealth
This process may take several minutes. Do not interrupt it. Once completed, run the System File Checker:
sfc /scannow
Restart your computer after both scans finish. This ensures that any repaired system files are loaded correctly into memory before attempting the installation again.

Check Date and Time Settings

Security certificates used by the Microsoft Store rely on accurate system time. If your clock is incorrect, the store may reject downloads due to certificate validation errors. Ensure that Set time automatically is enabled in your Windows Time settings. Also, verify that your timezone is correct. An incorrect date can cause silent failures during the authentication phase of an app installation.

Frequently Asked Questions

Why does the Feedback Hub fail to install while other apps work?

This usually indicates a corruption specific to the Feedback Hub package manifest rather than a global Store failure. Re-registering the specific *FeedbackHub* package via PowerShell often resolves isolated app issues. It can also happen if the user account lacks specific permissions to write to the app's designated folder.

Can I install Feedback Hub without the Microsoft Store?

No, Feedback Hub is a UWP (Universal Windows Platform) app distributed exclusively through the Store ecosystem. You cannot sideload it easily because it requires specific digital signatures and entitlements tied to your Microsoft account. Attempting to manually extract the appx file will likely result in dependency errors.

Does resetting the Store delete my saved passwords?

No, resetting the Microsoft Store app does not delete your browser passwords, game saves, or personal documents. It only clears the local cache and resets the Store's internal configuration. Your Microsoft account login state may be cleared, requiring you to sign in again within the Store interface.

What if PowerShell commands give me permission errors?

Ensure you are running PowerShell as an Administrator. Right-click the Start menu and select Terminal (Admin) or Windows PowerShell (Admin). If you still encounter errors, check that your Group Policy settings are not blocking script execution. Running the command in a properly elevated session is critical for modifying system packages.

Is it safe to remove the Microsoft Store entirely?

Removing the Microsoft Store is possible via PowerShell but is not recommended for most users. Many modern Windows features and updates depend on the Store framework. Removing it can break future updates and prevent the installation of other UWP apps. It is safer to troubleshoot the existing installation than to remove the platform entirely.

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