Windows 11: How to Fix Audio Quietness During Voice Calls

Are you experiencing audio quietness during voice calls on your Windows 11 computer? This can be a frustrating issue, but fortunately, there are several steps you can take to fix it. In this article, we will guide you through some troubleshooting methods to help you resolve the audio quietness problem on your Windows 11 device.

Method 1: Adjust Volume Settings

The first thing you should check is your volume settings. Sometimes, the volume may be set too low, causing the audio to sound quiet during voice calls. Here's how you can adjust the volume settings:

1. Click on the speaker icon in the taskbar to open the volume control.
2. Make sure the volume slider is set to an appropriate level. You can drag the slider to the right to increase the volume.
3. Additionally, ensure that the volume is not muted. If the speaker icon has a mute symbol (a cross or a red circle), click on it to unmute the audio.

Method 2: Update Audio Drivers

Outdated or incompatible audio drivers can also cause audio issues on your Windows 11 computer. To fix this, you should update your audio drivers to the latest version. Follow these steps:

1. Press the Windows key + X on your keyboard to open the Power User menu.
2. Select "Device Manager" from the list.
3. In the Device Manager window, expand the "Sound, video, and game controllers" category.
4. Right-click on your audio device (it could be named "Realtek Audio," "High Definition Audio," or something similar) and select "Update driver."
5. Choose the option to search automatically for updated driver software.
6. Windows will now search for the latest audio driver and install it if available.
7. Restart your computer to apply the changes.

Method 3: Disable Audio Enhancements

Windows 11 includes audio enhancements that may affect the volume levels during voice calls. Disabling these enhancements can help resolve the audio quietness issue. Here's how:

1. Right-click on the speaker icon in the taskbar and select "Open Sound settings."
2. In the Sound settings window, click on the "Device properties" link under the Output section.
3. A new window will open. Go to the "Enhancements" tab.
4. Check the box that says "Disable all enhancements."
5. Click on the "Apply" button to save the changes.
6. Test the audio during a voice call to see if the issue is resolved.

Method 4: Check Communication Settings

Windows has a feature that can automatically lower the volume of other sounds when you're on a voice call. However, sometimes this feature may not work correctly, causing the audio to sound quiet. To check your communication settings, follow these steps:

1. Right-click on the speaker icon in the taskbar and select "Open Sound settings."
2. In the Sound settings window, click on the "Sound control panel" link under the Related settings section.
3. In the Sound window, go to the "Communications" tab.
4. Select the "Do nothing" option and click on "Apply."
5. Click on "OK" to close the Sound window.

Method 5: Run Audio Troubleshooter

If none of the above methods have resolved the audio quietness issue, you can try running the built-in Audio Troubleshooter. This tool can automatically detect and fix common audio problems. Here's how to use it:

1. Press the Windows key + I on your keyboard to open the Settings app.
2. Click on "System" and then select "Sound" from the left-hand menu.
3. Scroll down and click on the "Troubleshoot" button under the "Advanced sound options" section.
4. Follow the on-screen instructions to run the Audio Troubleshooter.
5. Once the troubleshooter has completed, check if the audio quietness issue is resolved.

We hope that one of the methods mentioned above has helped you fix the audio quietness problem during voice calls on your Windows 11 computer. If you continue to experience the issue, we recommend reaching out to a professional technician or contacting Microsoft support for further assistance.

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