Windows updates are an essential part of keeping your computer secure and up to date. However, sometimes these updates can fail to install properly, leaving behind a folder containing a req file. This folder can take up valuable space on your hard drive and may cause issues with future updates. In this article, we will guide you through the steps to delete the failed Windows update folder containing the req file.
Step 1: Stop Windows Update Service
The first step is to stop the Windows Update service to prevent any interference while deleting the update folder. Follow these steps:
- Press the
Windows key + Ron your keyboard to open the Run dialog box. - Type
services.mscand press Enter to open the Services window. - Scroll down and locate the Windows Update service.
- Right-click on it and select Stop from the context menu.
Step 2: Delete the Failed Windows Update Folder
Now that the Windows Update service is stopped, you can proceed with deleting the failed update folder. Follow these steps:
- Open File Explorer by pressing the
Windows key + Eon your keyboard. - Navigate to the following directory:
C:\Windows\SoftwareDistribution. - Locate the folder named Download and open it.
- Inside the Download folder, you will find a folder with a long name starting with req. This is the failed update folder.
- Select the folder and press
Shift + Deleteon your keyboard to permanently delete it. Confirm the deletion when prompted.
Step 3: Restart Windows Update Service
After deleting the failed update folder, you need to restart the Windows Update service. Follow these steps:
- Open the Services window again by following Step 1.
- Locate the Windows Update service.
- Right-click on it and select Start from the context menu.
That's it! You have successfully deleted the failed Windows update folder containing the req file and restarted the Windows Update service. Your computer is now ready to install future updates without any issues.
Conclusion
Deleting a failed Windows update folder is a simple process that can help free up disk space and ensure smooth future updates. By following the steps outlined in this article, even an entry-level user can easily delete the update folder and keep their computer running smoothly.
References
| No. | Source | Link |
|---|---|---|
| 1 | Microsoft Support | support.microsoft.com |
| 2 | How-To Geek | howtogeek.com |