Windows 11 automatically lowers volume on Groove Music / Windows Media Player

Are you experiencing a frustrating issue with your Windows 11 computer where the volume automatically lowers when you play music using Groove Music or Windows Media Player? Don't worry, you're not alone! This is a common problem that many users face, but fortunately, there are some simple solutions you can try to fix it.

1. Check the Volume Mixer

The first thing you should do is check the Volume Mixer settings on your computer. To do this, right-click on the volume icon in the taskbar and select "Open Volume Mixer." Make sure that the volume levels for Groove Music or Windows Media Player are not set too low. Adjust the volume slider to an appropriate level and see if the issue persists.

2. Disable Audio Enhancements

Windows 11 has built-in audio enhancements that can sometimes interfere with the volume settings. To disable these enhancements, follow these steps:

1. Right-click on the volume icon in the taskbar and select "Open Sound settings."
2. In the Sound settings window, click on the "Sound Control Panel" link on the right side.
3. In the Sound window, select the playback device you are using (e.g., speakers or headphones) and click on the "Properties" button.
4. In the Properties window, go to the "Enhancements" tab and check the box that says "Disable all enhancements."
5. Click "OK" to save the changes.

3. Update Audio Drivers

Outdated or incompatible audio drivers can also cause volume issues on your computer. To update your audio drivers, follow these steps:

1. Press the Windows key + X on your keyboard and select "Device Manager" from the menu.
2. In the Device Manager window, expand the "Sound, video, and game controllers" category.
3. Right-click on your audio device (e.g., Realtek High Definition Audio) and select "Update driver."
4. Choose the option to automatically search for updated driver software.
5. Follow the on-screen instructions to complete the driver update process.

4. Reset Groove Music or Windows Media Player

If the issue persists, you can try resetting the problematic music player. Here's how:

1. Open the Settings app by pressing the Windows key + I on your keyboard.
2. Go to the "Apps" section and select "Apps & features" from the left sidebar.
3. In the Apps & features window, search for "Groove Music" or "Windows Media Player."
4. Click on the app and select the "Advanced options" link.
5. Scroll down and click on the "Reset" button.
6. Confirm the reset when prompted.

5. Contact Support

If none of the above solutions work, it may be best to contact Microsoft Support or your computer manufacturer for further assistance. They will be able to provide you with more specific troubleshooting steps based on your system configuration.

We hope that one of these solutions helped you resolve the volume issue with Groove Music or Windows Media Player on your Windows 11 computer. If you have any further questions or need additional support, feel free to reach out to us.