Troubleshooting ERR_NAME_NOT_RESOLVED Error on Google Cloud Platform

Are you encountering the ERR_NAME_NOT_RESOLVED error on your Google Cloud Platform? Don't worry, we've got you covered. This error typically occurs when your browser is unable to resolve the domain name you are trying to access. In this article, we will walk you through the troubleshooting steps to resolve this issue.

Check your Internet Connection

The first step in troubleshooting this error is to ensure that you have a stable internet connection. Check if you can access other websites without any issues. If you are unable to access any website, the problem might be with your internet connection. Try restarting your router or contacting your internet service provider for assistance.

Clear DNS Cache

Clearing your DNS cache can often resolve the ERR_NAME_NOT_RESOLVED error. Follow these steps to clear your DNS cache:

1. Open the Command Prompt on your computer. You can do this by searching for "Command Prompt" in the Start menu.
2. Type the following command and press Enter: ipconfig /flushdns
3. Wait for the command to complete and then restart your computer.

Disable Proxy Settings

If you are using a proxy server, it might be causing the ERR_NAME_NOT_RESOLVED error. Try disabling the proxy settings in your browser and check if the error persists. Here's how you can do it:

1. Open your browser and go to the settings menu.
2. Search for the network or proxy settings.
3. Disable any proxy settings that are enabled.
4. Restart your browser and try accessing the website again.

Check DNS Configuration

If the above steps didn't resolve the issue, there might be a problem with your DNS configuration. Follow these steps to check your DNS configuration:

1. Go to the Google Cloud Platform Console.
2. Select your project and go to the Network Services section.
3. Click on "Cloud DNS" to open the DNS management page.
4. Check if the DNS records for your domain are correctly configured.
5. If you find any discrepancies, update the DNS records accordingly.

By following these troubleshooting steps, you should be able to resolve the ERR_NAME_NOT_RESOLVED error on your Google Cloud Platform. If the issue persists, it is recommended to seek further assistance from Google Cloud Platform support or consult with a technical expert.

References