Troubleshooting: Synology NAS Hard Drive Not Mounting in Ubuntu

If you are facing issues with your Synology NAS hard drive not mounting in Ubuntu, don't worry! We are here to help you troubleshoot the problem. This guide is designed for entry-level users, so we will explain everything step-by-step.

Check the Connection

The first thing you need to do is check the physical connection between your Synology NAS and your Ubuntu computer. Ensure that the cables are securely plugged in and there are no loose connections.

Verify NAS IP Address

Next, you need to verify the IP address of your Synology NAS. Open a web browser and enter "find.synology.com" in the address bar. This will scan your network and display the IP address of your NAS. Make a note of this IP address as you will need it later.

Install NFS Common

To mount your Synology NAS hard drive in Ubuntu, you need to install the NFS Common package. Open the terminal by pressing Ctrl + Alt + T and enter the following command:

You may be prompted to enter your password. Once the installation is complete, you can proceed to the next step.

Create a Mount Point

Now, you need to create a mount point for your Synology NAS hard drive. A mount point is a directory on your Ubuntu computer where the NAS drive will be accessible. Open the terminal and enter the following command to create a mount point directory:

You can choose any name for the directory, but in this example, we have used "nas".

Mount the NAS Drive

Once you have created the mount point, you can now mount the Synology NAS hard drive. In the terminal, enter the following command:

Replace "NAS_IP_ADDRESS" with the IP address you obtained earlier. This command will mount the NAS drive to the specified mount point.

Access the NAS Drive

Congratulations! You have successfully mounted your Synology NAS hard drive in Ubuntu. You can now access the NAS drive by navigating to the mount point directory. Open the file manager and go to /media/nas (or the directory you specified earlier) to view and manage your files.

Unmount the NAS Drive

When you are done using the NAS drive, you should unmount it to safely disconnect it from your Ubuntu computer. Open the terminal and enter the following command:

This will unmount the NAS drive, and you can safely unplug it from your computer.

We hope this guide helped you troubleshoot the issue of your Synology NAS hard drive not mounting in Ubuntu. If you have any further questions or need additional assistance, please refer to the references below or reach out to our technical support team.

References