Moved Dropbox Folder Location Without Login - Dropbox

Title: Troubleshooting Dropbox Not Starting After Changing Username and Moving Files

In this article, we will discuss how to troubleshoot Dropbox not starting after changing the username and moving files. This issue can occur when you rename a user account and move the Dropbox folder to a new user's directory.

Understanding the Problem

Dropbox synchronizes files between your local computer and the cloud. When you change the user account or move the Dropbox folder, it may cause the Dropbox service to stop working.

Steps to Troubleshoot Dropbox Not Starting

Step 1: Identify the Old and New User Directories

First, identify the old and new user directories. The old user directory is where the Dropbox folder was initially located, and the new user directory is where you moved the Dropbox folder.

For example, if the old user is olduser and the new user is newuser, the old user directory would be C:\Users\olduser, and the new user directory would be C:\Users ewuser.

Step 2: Stop the Dropbox Service

Before making any changes, stop the Dropbox service to avoid conflicts.

1. Press Win + R to open the Run dialog box.
2. Type services.msc and press Enter.
3. Find Dropbox in the list of services.
4. Right-click on Dropbox and select Stop.

Step 3: Move the Dropbox Folder

Move the Dropbox folder from the old user directory to the new user directory.

1. Navigate to the old user directory (C:\Users\olduser).
2. Find the Dropbox folder.
3. Cut (Ctrl + X) the Dropbox folder and paste (Ctrl + V) it into the new user directory (C:\Users ewuser).

Step 4: Rename the Dropbox Folder

Rename the Dropbox folder to Dropbox-olduser to avoid naming conflicts with the new user's Dropbox folder.

1. Right-click on the Dropbox folder.
2. Select Rename.
3. Change the name to Dropbox-olduser.

Step 5: Restart the Dropbox Service

Restart the Dropbox service to start synchronizing files again.

1. Go back to the Services window (services.msc).
2. Right-click on Dropbox and select Start.

Step 6: Verify Dropbox is Working

Open the Dropbox application and check if it is synchronizing files correctly. If Dropbox is still not working, try the following solutions:

Solution 1: Reinstall Dropbox

Uninstall Dropbox and reinstall it on the new user account.

Solution 2: Use the Dropbox Troubleshooting Tool

Download the Dropbox Troubleshooting Tool and run it to fix any issues with the Dropbox service.

References

1. Dropbox Help Center: Troubleshooting Dropbox
2. How to Move Dropbox to a New User Account on Windows
3. How to Change a User Account Name in Windows 10
4. Dropbox Troubleshooting Tool

This article provides a step-by-step guide on troubleshooting Dropbox not starting after changing the username and moving files. It covers identifying the old and new user directories, stopping the Dropbox service, moving and renaming the Dropbox folder, restarting the Dropbox service, and verifying Dropbox is working. Additionally, it offers solutions for when Dropbox is still not working, such as reinstalling Dropbox and using the Dropbox Troubleshooting Tool.