WhatsApp Camera Not Working on Windows Computer: Fix

Abstract: This article provides solutions for the issue of WhatsApp camera not working on Windows computer. The camera appears during a video call, but the video is not transmitted.

Created: 2025-04-27 by UserComp.com Editors

Title: Fixing the Issue of Camera Video Not Transmitted During Video Calls on WhatsApp in Windows 10

Introduction

WhatsApp is a popular messaging app that allows users to make video calls. However, some users have reported an issue where the camera video is not transmitted during video calls on WhatsApp in Windows 10. This article aims to provide a solution to this problem.

Problem Description

During a video call on WhatsApp in Windows 10, the camera appears to choose the correct camera, but the video is not transmitted. The call-in-progress window is displayed, but the video is not visible on the other end.

Solution

Follow these steps to resolve the issue of camera video not transmitted during video calls on WhatsApp in Windows 10:

Check Camera Permissions
- Open WhatsApp and go to Settings > Privacy > Camera. Ensure that the Camera option is turned on.
Check Camera Hardware
- Make sure that your camera is working correctly. You can test it by opening another app like Skype or Windows Camera.
Update WhatsApp
- Go to the Microsoft Store, search for WhatsApp, and check if there is an update available. If there is, update WhatsApp and restart the app.
Update Graphics Drivers
- If the problem persists, update your graphics drivers. Go to Device Manager > Display Adapters, right-click on your graphics card, and select Update Driver.
Disable Hardware Acceleration
- Open WhatsApp, go to Settings > Account > Advanced > WebRTC. Turn off the option for Hardware Acceleration.
Reinstall WhatsApp
- If the problem still persists, uninstall WhatsApp and reinstall it.

Summary

The issue of camera video not transmitted during video calls on WhatsApp in Windows 10 can be resolved by checking camera permissions, checking camera hardware, updating WhatsApp, updating graphics drivers, and disabling hardware acceleration.
If these steps do not work, uninstalling and reinstalling WhatsApp may help.

References

Tags: WhatsApp Windows Camera

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