Title: Resolving Blue Screen of Death on Lenovo IdeaPad with Windows 10 Pro Version 10.0.19045 and Realtek 8821C Network Adapter when connecting to a new phone's hotspot
In this article, we will discuss the steps to resolve the Blue Screen of Death (BSOD) issue that may occur on a Lenovo IdeaPad with Windows 10 Pro Version 10.0.19045 when connecting to a new phone's hotspot using the Realtek 8821C Network Adapter.
Introduction
When using a new phone's hotspot, some users have reported experiencing the Blue Screen of Death (BSOD) on their Lenovo IdeaPad with Windows 10 Pro Version 10.0.19045 and Realtek 8821C Network Adapter. This issue can be frustrating and prevent you from using your device. In this article, we will provide a detailed solution to help you resolve this problem.
Identifying the Problem
The Blue Screen of Death is a critical error that causes your computer to display a blue screen with an error message. When connecting to a new phone's hotspot, the BSOD may occur due to driver issues, network conflicts, or other software problems.
Solution
To resolve the BSOD issue when connecting to a new phone's hotspot on your Lenovo IdeaPad with Windows 10 Pro Version 10.0.19045 and Realtek 8821C Network Adapter, follow these steps:
- Restart your device
Restarting your device can help resolve temporary issues that may be causing the BSOD. Press the power button to turn off your device, wait for a few minutes, and then turn it back on.
- Check for updates
Ensure that your device and network adapter drivers are up-to-date. To check for updates, click on the Start button, select Settings, then Update & Security, and finally Windows Update. If updates are available, install them and restart your device.
- Disable IPv6
IPv6 can sometimes cause network conflicts, leading to the BSOD. To disable IPv6, follow these steps:
a. Press the Windows key + X and select Command Prompt (Admin).
b. Type the following command and press Enter:
```
netsh interface ipv6 set global disabled
```
c. Restart your device.
- Disable Power Saving for Network Adapter
Power saving can sometimes interfere with the network adapter, causing the BSOD. To disable power saving for the network adapter, follow these steps:
a. Right-click the Start button and select Device Manager.
b. Expand Network Adapters.
c. Right-click the Realtek 8821C Network Adapter and select Properties.
d. Go to the Power Management tab and uncheck the box that says "Allow the computer to turn off this device to save power." Click OK.
- Reset Network Settings
If the above steps do not resolve the issue, you may need to reset your network settings. To do this, follow these steps:
a. Press the Windows key + I to open Settings.
b. Go to Network & Internet > Status > Network reset.
c. Click the Reset now button and follow the on-screen instructions.
Conclusion
By following the steps outlined in this article, you should be able to resolve the Blue Screen of Death issue when connecting to a new phone's hotspot on your Lenovo IdeaPad with Windows 10 Pro Version 10.0.19045 and Realtek 8821C Network Adapter.
References
-
Microsoft Support. (n.d.). Troubleshoot blue screen errors. Retrieved from https://support.microsoft.com/en-us/topic/troubleshoot-blue-screen-errors-16d1251c-879e-1cf1-a933-4a8d66136c5a
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Lenovo. (n.d.). Troubleshooting Blue Screen of Death (BSOD) on Lenovo laptops. Retrieved from https://www.lenovo.com/us/en/support/troubleshooting/articles/lenovo-troubleshooting-bsod
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Realtek. (n.d.). Realtek 8821C Network Adapter. Retrieved from https://www.realtek.com/en/products/network-interface-controller/rtl8821c