Office Deployment Tool Not Working: Troubleshooting Office 365 Access Runtime Installation

To troubleshoot Office365 Access Runtime installation issues using the Office Deployment Tool, follow these steps:

1. Install the Office Deployment Tool: Download the Office Deployment Tool from Microsoft Download Center. Extract the contents of the downloaded package to a folder on your computer, e.g., C:\OfficeDeployment.

2. Create a Configuration XML file: Using the Office Customization Tool or a text editor, create a Configuration XML file for Office365 Access Runtime deployment. Here's an example Configuration XML file:

<Configuration>
  <Add OfficeClientEdition="64" Channel="Monthly" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
    <Application ID="AccessRuntime" ExcludeLangPacks="TRUE" />
  </Add>
  <Display Level="None" AcceptEULA="TRUE" />
</Configuration>

Replace the Channel attribute value with your desired update channel (e.g., Monthly, SemiAnnual, or SemiAnnualChannel).

3. Run the Office Deployment Tool: Navigate to the folder containing the Office Deployment Tool and run the following command in an elevated command prompt:

Setup.exe /configure Configuration.xml

Replace Configuration.xml with the path to your Configuration XML file.

4. Check the deployment log: The Office Deployment Tool creates a log file named setup.log in the same folder where the Configuration XML file is located. Review the log file for any errors or warnings during the deployment process.

5. Install Office365 Access Runtime: If the deployment is successful, navigate to the Office16 folder within the deployment folder, and run the accessrt.exe file.

6. Verify the installation: Open a command prompt and run the following command to check if Office365 Access Runtime is installed:

accessrt.exe /check

If Office365 Access Runtime is installed correctly, you should see a message indicating that it is installed and ready to use.

In case of any errors or issues, consult the Office Deployment Tool documentation for troubleshooting steps.

References

• Office Deployment Tool
• Configure Office by using the Office Customization Tool
• Access Runtime Overview
• Troubleshoot Office Deployment Tool
• Access Runtime: FAQ