Troubleshooting TrueNAS: Won't Boot Properly, Web Admin Unavailable

Title: Troubleshooting Websocket Client Error: Web Admin Unavailable in Systems with Power Outage

Introduction

This article aims to provide a comprehensive guide on troubleshooting a Websocket client error that occurs when systems seemingly shut down due to power outage, only to display the following message on monitor instead of the typical numbered menu: "Websocket client error."

Understanding the Issue

Upon power restoration, the system may display an unexpected error message, "Websocket client error," instead of the usual numbered menu. This issue is typically related to the system's network connectivity and the Websocket client service.

Diagnosing the Problem

1. Check Power Supply: Ensure that the power supply is stable and there are no interruptions.

2. Reboot the System: Try rebooting the system to see if the issue resolves.

3. Check Network Connectivity: Verify that the network is functioning correctly. Check for any physical connections and ensure that the network cables are properly connected.

4. Check Websocket Client Service: Navigate to the system's service manager (e.g., Windows Services, System Services on Linux) and check the status of the Websocket client service. If it's not running, try to start it manually.

Troubleshooting Steps

1. Restart the Websocket Client Service:

   • Windows: Open Services, find the Websocket Client service, right-click it, and select Start.
   • Linux: Use the command service websocket-client start.

2. Check Firewall Settings: Ensure that the Websocket client service is not being blocked by the firewall. Add it to the exceptions if necessary.

3. Check for Software Updates: Make sure that the system and the Websocket client software are up-to-date.

4. Reinstall the Websocket Client Software: If the issue persists, consider reinstalling the Websocket client software.

References

1. Websockets
2. Troubleshooting Websocket Client Issues
3. Websocket Client Service
4. Linux Websocket Client

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