Title: Troubleshooting PNG File Opening Issue on Windows 10 Version 22H2 (Build 19045.5131)
Introduction
My friend is experiencing an issue with opening PNG files on Windows 10 Version 22H2 (Build 19045.5131). A message pops up stating "Application not started currently updating." This article will cover the key concepts, provide a detailed context, and offer solutions to resolve this issue.
Symptoms
The issue occurs when trying to open a PNG file. Instead of the image displaying, a message box appears with the following text: "Application not started currently updating."
Causes
This issue may be caused by one or more of the following reasons:
- Updating Windows 10: If the operating system is currently updating, some applications, such as the one responsible for opening PNG files, may be temporarily disabled.
- Corrupted PNG file: The PNG file might be corrupted, preventing it from being opened.
- Outdated graphics driver: The graphics driver might be outdated, causing compatibility issues with certain file formats like PNG.
Solutions
Solution 1: Wait for Windows Update to Complete
If the operating system is currently updating, it is best to wait for the update to complete before attempting to open the PNG file again.
Solution 2: Check the PNG File Integrity
- Right-click the PNG file and select "Properties."
- Go to the "Details" tab.
- Check the "File version" and "Product version" to ensure they are not empty or corrupted.
- If the file version is empty or corrupted, try downloading the PNG file again from a trusted source.
Solution 3: Update Graphics Driver
- Press the Windows key + X and select "Device Manager."
- Expand the "Display adapters" category.
- Right-click the graphics card driver and select "Update driver."
- Choose "Search automatically for updated driver software."
- Follow the on-screen instructions to install the updated driver.
Solution 4: Install a Third-Party Image Viewer
If the issue persists, consider installing a third-party image viewer like IrfanView or XnView. These programs are compatible with various image formats, including PNG, and may help resolve the issue.
References
- Microsoft Support: Windows 10 Update: What to expect, how to prepare, and troubleshooting tips. (n.d.). Retrieved from https://support.microsoft.com/en-us/topic/windows-10-update-what-to-expect-how-to-prepare-and-troubleshooting-tips-257893b9-2f75-4413-961a-183c82c57316
- How-To Geek: How to Check for Windows 10 Updates. (2021, June 16). Retrieved from https://www.howtogeek.com/467753/how-to-check-for-windows-10-updates/
- IrfanView: Download IrfanView. (n.d.). Retrieved from https://www.irfanview.com/download.aspx
- XnView: Download XnView. (n.d.). Retrieved from https://www.xnview.com/en/download/xnview-mp/