The Digital Rights Management (DRM) folder in your %AppData% directory can sometimes cause browser crashes or other issues, especially when installing Virtual Desktop Infrastructure (VDI) modules locally. In this article, we'll discuss how to delete the DRM folder and related processes to prevent browser crashes.
What is the DRM Folder?
The DRM folder is a hidden folder located in your %AppData% directory. It is used by Windows to store digital rights management files for protected content. However, it can sometimes cause issues, especially when installing VDI modules.
Deleting the DRM Folder
Deleting the DRM folder is a straightforward process. Follow these steps:
-
Press
Win + Rto open the Run dialog box. -
Type
%AppData%and press Enter. -
In the File Explorer window that opens, press
Ctrl + Hto display hidden files and folders. -
Navigate to the
Microsoftfolder, then to theDRMfolder. -
Select the DRM folder and press
Deleteon your keyboard. - Confirm the deletion when prompted.
Deleting Related Processes
Deleting the DRM folder alone may not be enough to prevent browser crashes. You may also need to delete related processes to ensure that they don't start again. Here's how:
-
Press
Win + Rto open the Run dialog box. -
Type
tasklistand press Enter. -
Look for processes related to DRM, such as
wmdrm,wmsdssvc, andwmdrvd. - Note down the Process ID (PID) of the process.
-
Press
Ctrl + Cto copy the PID. -
Press
Win + Rto open the Run dialog box again. -
Type
taskkill /F /PID [PID]and press Enter, replacing [PID] with the Process ID you copied earlier.
Deleting the DRM folder and related processes can help prevent browser crashes, especially when installing VDI modules locally. Remember to be careful when deleting files and processes, as some may be essential for your system.