Introduction
Over the last year and a half, I have attempted two clean installations of Windows 11 on my computer. Both times, I encountered an issue with Logitech's Onboard Memory Manager (OMM) during the installation process, specifically when trying to manage the binds for my G502 Lightspeed mouse using the System.BadImageFormatException error.
Background
Logitech's Onboard Memory Manager (OMM) is a utility that allows users to save and manage custom profiles for their Logitech peripherals, including mouse settings, macros, and more. The OMM software is designed to work with Logitech's Unifying Receiver, which supports multiple devices using a single USB receiver. The G502 Lightspeed mouse is one of the devices that can be managed using the OMM software.
The Issue
During the Windows 11 installation process, I encountered an error related to the Logitech OMM software. Specifically, I received a System.BadImageFormatException error when attempting to manage the binds for my G502 Lightspeed mouse using the OMM software. This error occurs when the installation process encounters a problem with a specific file format.
Troubleshooting
To troubleshoot this issue, I first attempted to update the Logitech OMM software to the latest version. However, this did not resolve the issue. I also tried uninstalling the Logitech software and drivers, and then reinstalling them after the Windows installation was complete. Unfortunately, this did not work either.
# Uninstalling Logitech software and drivers
# Open Device Manager
# Expand "Mice and other pointing devices"
# Right-click on the Logitech G502 Lightspeed mouse
# Select "Uninstall device"
# Confirm uninstallation
# Open Control Panel
# Programs and Features
# Find and uninstall Logitech G Hub and Logitech Options
# Reboot computer
# Install Logitech software and drivers after Windows installation is complete
Solution
After much trial and error, I finally found a solution to the issue. The solution involved disabling the Logitech OMM software during the Windows 11 installation process. To do this, I followed these steps:
# Disabling Logitech OMM during Windows 11 installation
# Open the Windows 11 installation media (USB or ISO file)
# Press Shift + F10 to open the Command Prompt
# Type "bcdedit /export C:\Windows\System32\bcd.bak" and press Enter to create a backup of the Boot Configuration Data
# Type "bcdedit" and press Enter to open the Boot Configuration Data editor
# Navigate to the "Boot" tab and find the entry for Windows 11
# Add the following line at the end of the entry: "toolsdisplayorder /force,memtest"
# Save and exit the Boot Configuration Data editor
# Type "wpeutil reboot" and press Enter to restart the installation process
# During the installation process, press F2 to enter the UEFI settings
# Disable the "Logitech Onboard Memory Manager" option
# Save and exit the UEFI settings
# Complete the Windows 11 installation process
By disabling the Logitech OMM software during the Windows 11 installation process, I was able to successfully install the operating system without encountering the System.BadImageFormatException error. I hope this solution helps others who may encounter a similar issue when attempting to install Windows 11 with a Logitech G502 Lightspeed mouse.