Introduction
In this article, we will discuss the troubleshooting steps for a RAID card issue with Fujitsu D3307-A12CP400i12GBRAIDHBA. The RAID card is connected to two WDS ATAS SAS drives, and the Windows PC can't pick up the card while testing it on a Ubuntu box.
Understanding RAID Cards
RAID (Redundant Array of Independent Disks) is a technology that combines multiple physical disk drives for improved performance and data redundancy. A RAID controller or RAID card is a hardware component that manages the data transfer between the disks and the host system.
Checking RAID Card Connection
First, ensure that the RAID card is properly connected to the motherboard and power supply. Check the power and data cables for any damage or loose connections. Also, make sure that the card is seated securely in its slot.
Checking RAID Card Compatibility
Before proceeding, ensure that the RAID card is compatible with both the Windows and Ubuntu systems. Check the manufacturer's website for the latest drivers and compatibility information.
Testing RAID Card in Windows
Install the RAID card drivers in Windows and restart the system. Open the RAID management utility to check if the card is detected and if the connected drives are recognized. If the card is not detected, try using a different PCIe slot or a different RAID controller.
Testing RAID Card in Ubuntu
Install the RAID card drivers in Ubuntu using the terminal. Run the following commands:
sudo add-apt-repository ppa:linux-raid-and-lvm-users/ppa
sudo apt update
sudo apt install mdadm
sudo mdadm --detail --scan
This will scan for any RAID devices and display their details. If the RAID card is not detected, try using a different SAS controller or a different RAID card.
Checking RAID Card Firmware
Update the RAID card firmware to the latest version. Check the manufacturer's website for the latest firmware and installation instructions.
- Check RAID card connection and compatibility
- Test RAID card in Windows and Ubuntu
- Update RAID card firmware