Fixing the "error xmldocument(110,19)" Error Message in Outlook 16
When you open a new email in Outlook 16, you may encounter an error message "error xmldocument(110,19)" that can be quite frustrating. This error message usually appears when Outlook encounters an issue with the XML format of an email. In this article, we will discuss the causes of this error and provide some potential solutions to help you resolve it.
Causes of the "error xmldocument(110,19)" Error
The "error xmldocument(110,19)" error message in Outlook 16 is typically caused by one or more of the following issues:
- Corrupted email: The email that is causing the error may be corrupted or incomplete, making it difficult for Outlook to parse the XML data.
- Outdated add-ins: Outdated or incompatible add-ins can cause issues with the XML format of emails.
- Damaged Outlook profile: A damaged Outlook profile can prevent Outlook from accessing certain email data, leading to the error message.
Solutions to Fix the "error xmldocument(110,19)" Error
Here are some potential solutions to help you resolve the "error xmldocument(110,19)" error message in Outlook 16:
Solution 1: Disable Add-ins
Outdated or incompatible add-ins can cause issues with the XML format of emails. Disabling all add-ins can help you determine if one of them is causing the error. Here's how:
- Press Ctrl + Shift + B to restart Outlook in Safe Mode, which disables all add-ins.
- If the error message disappears in Safe Mode, re-enable add-ins one by one to identify the problematic one.
- To re-enable add-ins, go to
File > Options > Add-Ins > Go...and select "Manage" next to "Add-ins available in Outlook".
Solution 2: Repair Outlook Data Files
Damaged Outlook data files can also cause the "error xmldocument(110,19)" error message. You can try repairing the Outlook data files using the Outlook Data File Repair Tool. Here's how:
- Close Outlook.
- Press Windows key + R to open the Run dialog box.
- Type
"%appdata%\Microsoft\Outlook"and press Enter to open the Outlook folder. - Locate the .pst or .ost file that is causing the error and rename it with a .old extension.
- Restart Outlook and let it create a new data file.
Solution 3: Create a New Outlook Profile
If none of the above solutions work, you may need to create a new Outlook profile. Here's how:
- Close Outlook.
- Go to
Control Panel > User Accounts > Mail (or Email Accounts)and click "Show Profiles". - Click "Add" to create a new profile.
- Follow the prompts to set up a new profile and add your email accounts.
References
For more information on the "error xmldocument(110,19)" error message in Outlook 16, you can check out the following resources: