Mac OneDrive: Troubleshooting Shortcut Icons in Sidebar for Two Accounts
If you're a Mac user and you have two OneDrive accounts, you might expect to see shortcut icons for both accounts in the Finder sidebar. However, sometimes the sidebar may only show one account's shortcut icon, leaving you wondering where the other one is.
Why Aren't Both OneDrive Accounts Showing in the Sidebar?
There could be several reasons why only one of your OneDrive accounts is showing up in the Finder sidebar. Here are a few possibilities:
- The second account's OneDrive application may not be running.
- The Finder may not be set to show the second account's OneDrive location.
- There may be a configuration issue with one or both of the OneDrive accounts.
How to Fix the Issue
Here are some steps you can take to troubleshoot and fix the issue of only one of your OneDrive accounts showing up in the Finder sidebar:
Step 1: Check if Both OneDrive Applications are Running
Click on the OneDrive icon in the menu bar at the top of the screen. If you see only one account's name, then the other account's application may not be running. To start the other account's OneDrive application, open the OneDrive app from the Applications folder and sign in to the account.
Step 2: Check Finder Preferences
Open the Finder and click on the Finder menu in the top left corner. Select "Preferences" from the menu. In the Preferences window, click on the "General" tab. Under "Show these items in the sidebar", make sure that both OneDrive accounts' locations are checked.
// To open Finder Preferences
Finder > Preferences
Step 3: Check OneDrive Preferences
Open the OneDrive app and click on the OneDrive menu in the top left corner. Select "Preferences" from the menu. In the Preferences window, click on the "Account" tab. Under "Choose folders", make sure that all the folders you want to see in the Finder sidebar are checked. Then, click on the "Settings" tab and make sure that "Show OneDrive in Finder" is checked.
// To open OneDrive Preferences
OneDrive > Preferences
Step 4: Sign Out and Sign Back In
If the above steps don't work, you can try signing out of both OneDrive accounts and then signing back in. To sign out of an account, open the OneDrive app, click on the OneDrive menu, and select "Sign out". Then, repeat the process for the second account. After signing out, sign back in to both accounts and check if both accounts' shortcut icons appear in the Finder sidebar.
If you're experiencing an issue with only one of your OneDrive accounts showing up in the Finder sidebar on your Mac, it could be due to a variety of reasons. By following the steps outlined in this article, you should be able to troubleshoot and fix the issue. However, if the issue persists, you may want to contact Microsoft Support for further assistance.