Enabling Client-side Blocking for Answer Box in Confluence Search Page

Introduction

Atlassian Confluence is a popular enterprise wiki and collaboration platform that allows teams to create, share, and collaborate on content. One of the essential features of Confluence is its search function, which helps users quickly find the information they need. In this article, we will discuss how to enable the client-side blocking answer box on the Confluence search page to improve the search experience for users.

What is Client-side Blocking Answer Box?

The client-side blocking answer box is a feature that displays the most relevant answer or content at the top of the search results page. It is designed to provide immediate answers to users' queries without requiring them to click through multiple search results. The feature is implemented on the client side, meaning it does not require server-side processing or database queries.

Benefits

Enabling the client-side blocking answer box on the Confluence search page provides several benefits, including:

• Improved search experience for users by providing immediate answers to their queries.
• Reduced bounce rate, as users are more likely to find what they need on the search results page.
• Increased user engagement, as users are more likely to interact with the content displayed in the answer box.

How to Enable Client-side Blocking Answer Box?

To enable the client-side blocking answer box on the Confluence search page, you can use the following steps:

1. Log in to your Confluence instance as an administrator.
2. Go to the Administration section and select Search from the left-hand menu.
3. Scroll down to the Client-side Blocking Answer Box section and toggle the switch to On.
4. Configure the settings for the answer box, such as the maximum character limit, the number of search results to display, and the template to use.
5. Save the changes.

Configuring the Answer Box

The settings for the answer box can be configured as follows:

• Maximum character limit: The maximum number of characters to display in the answer box. This value should be set to a reasonable number that provides enough context but does not overwhelm the user.
• Number of search results to display: The number of search results to display in the answer box. This value should be set to a small number, such as 1 or 2, to provide focused and relevant answers.
• Template: The template to use for displaying the answer box. You can use a default template or create a custom template using Confluence's macro language.

Enabling the client-side blocking answer box on the Confluence search page can provide several benefits for users, including improved search experience, reduced bounce rate, and increased user engagement. To enable the feature, you can follow the steps outlined in this article, and configure the settings for the answer box to suit your needs. With proper implementation and configuration, the client-side blocking answer box can be a valuable addition to your Confluence instance and help improve your team's productivity and collaboration.

Summary and References

• Article: Enabling Client-side Blocking Answer Box in Confluence Search Page
• Site Focus: Global
• Topic: Atlassian Confluence, Confluence Search, Client-side Blocking Answer Box
• References:
  • Atlassian Confluence Documentation https://confluence.atlassian.com/doc/configuring-confluence-search-113262894.html
  • Atlassian Confluence Macro Language https://developer.atlassian.com/cloud/confluence/macro-details/