Solving StarTech 2-Port DisplayPort KVMP Switch USB 2.0 4K30Hz Display Mode Issue

Solving StarTech 2-Port DisplayPort KVM Switch USB 2.0 (4K 30Hz) Display Mode Issue

In this article, we will discuss the DisplayPort KVM switch issue with StarTech 2-Port DisplayPort KVM Switch (SKU: SV211DPUSD) that supports a resolution of 4K at 30Hz. Many users have faced issues when trying to connect two monitors to this KVM switch, especially with the last bit, probably at 30Hz. We will provide a detailed context of the topic, cover key concepts, and include subtitles, paragraphs, and code blocks as needed.

Understanding DisplayPort KVM Switch

A KVM (Keyboard, Video, Mouse) switch allows users to control multiple computers using a single set of peripherals. DisplayPort KVM switches are designed to support high-resolution displays and provide a seamless experience for users. However, some users may encounter issues with the display mode, especially with 4K at 30Hz.

Identifying the Issue

The issue with the StarTech 2-Port DisplayPort KVM Switch USB 2.0 (4K 30Hz) is that some users may experience flickering or display issues when trying to connect two monitors to the switch, especially when running at 30Hz. This issue can be frustrating, but it can be resolved with a few troubleshooting steps.

Troubleshooting the Issue

Here are some steps you can take to troubleshoot the issue:

• Check the cable connections and ensure that they are properly seated.
• Try changing the display mode to a lower resolution or refresh rate.
• Make sure that the graphics driver is up-to-date on the computer.
• Try using a different set of peripherals to see if the issue is related to the peripherals or the KVM switch.
• If none of the above steps work, you can try updating the firmware on the KVM switch.

Updating the Firmware

Updating the firmware on the StarTech 2-Port DisplayPort KVM Switch USB 2.0 (4K 30Hz) can resolve the display mode issue. Here are the steps to update the firmware:

1. Download the latest firmware from the StarTech website.
2. Extract the downloaded file and locate the firmware file with the .BIN extension.
3. Connect the KVM switch to the computer using a USB cable.
4. Launch the StarTech Firmware Update Utility and select the KVM switch from the list of devices.
5. Click on the "Browse" button and select the firmware file with the .BIN extension.
6. Click on the "Update" button to start the firmware update process.
7. Wait for the firmware update to complete and restart the KVM switch.

The StarTech 2-Port DisplayPort KVM Switch USB 2.0 (4K 30Hz) is a high-quality KVM switch that supports a resolution of 4K at 30Hz. However, some users may experience display mode issues when connecting two monitors to the switch, especially at 30Hz. By following the troubleshooting steps and updating the firmware, users can resolve the issue and enjoy a seamless experience when using the KVM switch.

References

• StarTech 2-Port DisplayPort KVM Switch USB 2.0 (4K 30Hz)
• StarTech Firmware Update Utility