Surface Book (2015) with Intel NVIDIA GeForce GTX 1060: HDMIIssue - Monitor Loses Video, Comes Back
The Surface Book, released in 2015, is a high-performance laptop from Microsoft, featuring an Intel processor and an NVIDIA GeForce GTX 1060 discrete graphics card. This article focuses on an issue some users have experienced with the HDMII port, where the monitor loses video and then comes back. We will provide a detailed context of the topic, covering key concepts and subtitles.
1. Background: Surface Book and NVIDIA GeForce GTX 1060
The Surface Book is a premium laptop designed for professionals and power users. It features a detachable screen, which can be used as a tablet. The model with the NVIDIA GeForce GTX 1060 discrete graphics card is aimed at users who require more graphics power for gaming, video editing, or CAD applications.
2. HDMIIssue: Monitor Loses Video
Some users have reported that their Surface Book's HDMII port stops sending a video signal to an external monitor. The monitor loses video and then comes back after a few moments. This issue can be frustrating, especially when working on projects that require an external monitor.
3. Possible Causes
The issue could be caused by several factors, including:
- Outdated or corrupted graphics drivers
- Faulty HDMII cable or port
- Power management settings
- System instability due to background applications
4. Troubleshooting Steps
To address the HDMII issue, follow these troubleshooting steps:
- Update your graphics drivers: Go to the NVIDIA website and download the latest driver for your graphics card. Install it following the on-screen instructions.
- Check the HDMII cable and port: Make sure the cable is not damaged and is securely connected to both the Surface Book and the monitor. Try using a different HDMII cable or a different monitor to see if the issue persists.
- Adjust power management settings: Go to Control Panel > Hardware and Sound > Power Options. Change the power plan to "High performance" and ensure that "Allow the computer to turn off this device to save power" is unchecked for the graphics card.
- Close background applications: Some applications can interfere with the graphics card's operation. Close any unnecessary applications, especially those that use GPU resources, and see if the issue persists.
5. When to Seek Professional Help
If none of the troubleshooting steps above resolve the issue, it is recommended to consult a professional repair service. The problem might be caused by a hardware failure, such as a faulty graphics card or motherboard, which requires expert attention.
The Surface Book (2015) with the NVIDIA GeForce GTX 1060 discrete graphics card is a powerful laptop for professionals and power users. However, some users have experienced an issue with the HDMII port, where the monitor loses video and then comes back. By following the troubleshooting steps outlined in this article, users can address the issue and continue using their Surface Book with an external monitor.
References
- NVIDIA GeForce GTX 1060 drivers: https://www.nvidia.com/Download/index.html
- Microsoft Surface Book support: https://support.microsoft.com/en-us/surface