Troubleshooting Broadcom MegaRAID 9540-8i Controller on Supermicro SYS-6029P-WTRT Server
The Broadcom MegaRAID 9540-8i controller is a popular choice for server data storage management. This article focuses on troubleshooting this controller on a Supermicro SYS-6029P-WTRT server. One common issue is related to the SAS expander cable. If you have bought cable 05-60002-00 and connected it to the controller, but it's not working as expected, follow the steps below to troubleshoot and resolve the issue.
1. Check the cabling and connections
Ensure that the SAS expander cable is properly connected to both the Broadcom MegaRAID 9540-8i controller and the storage devices. Double-check that the white connectors are facing the correct direction and are securely plugged in.
# Check the MegaRAID controller connections
storcli /c0 /eall /sall show
2. Update the MegaRAID firmware and drivers
Outdated firmware or drivers may cause compatibility issues. Visit the Broadcom support website to download and install the latest firmware and drivers for your MegaRAID 9540-8i controller.
3. Check the MegaRAID BIOS configuration
Enter the server BIOS and ensure that the MegaRAID controller is enabled and properly configured. Make sure that the storage devices are recognized and configured correctly.
4. Test the SAS expander cable
If the issue persists, test the SAS expander cable with a different device or controller to ensure it is not faulty. If possible, use a known-working cable to rule out cable-related issues.
5. Contact Supermicro support
If none of the above steps resolve the issue, contact Supermicro support for further assistance. Provide them with the details of the problem, the server model, and the MegaRAID controller information.
- Check the cabling and connections
- Update the MegaRAID firmware and drivers
- Check the MegaRAID BIOS configuration
- Test the SAS expander cable
- Contact Supermicro support