Lenovo X390 Touchpad: Physical Buttons Not Working After Windows 11 Update
The Lenovo X390 is a popular laptop model known for its sleek design and powerful performance. However, some users have reported issues with the touchpad's physical buttons not working after updating to Windows 11. This article will provide a detailed overview of the problem and offer potential solutions to help you get your Lenovo X390 touchpad buttons working again.
Context and Key Concepts
The Lenovo X390 touchpad uses Elan drivers to manage its functionality. These drivers are essential for the proper functioning of the touchpad's physical buttons. After updating to Windows 11, some users have found that the touchpad buttons have stopped working, even after updating to the latest Elan drivers.
Potential Solutions
Here are some potential solutions to try if your Lenovo X390 touchpad buttons are not working after updating to Windows 11:
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Update Elan Drivers: Make sure that you have the latest Elan drivers installed. You can check for updates by going to the Device Manager, expanding the "Mice and other pointing devices" section, right-clicking on the Elan device, and selecting "Update driver."
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Roll Back Elan Drivers: If updating the drivers does not work, you can try rolling back to the previous version. To do this, go to the Device Manager, expand the "Mice and other pointing devices" section, right-click on the Elan device, and select "Properties." Then, go to the "Driver" tab and select "Roll Back Driver."
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Uninstall Elan Drivers: If rolling back the drivers does not work, you can try uninstalling them completely. To do this, go to the Device Manager, expand the "Mice and other pointing devices" section, right-click on the Elan device, and select "Uninstall device." Then, restart your computer, and Windows will automatically reinstall the drivers.
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Check for Windows Updates: Make sure that you have the latest Windows updates installed. Go to the Settings app, select "Windows Update," and click on "Check for updates."
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Disable and Enable Touchpad: Try disabling and re-enabling the touchpad. Go to the Device Manager, expand the "Mice and other pointing devices" section, right-click on the Elan device, and select "Disable device." Wait a few seconds, then right-click on the device again and select "Enable device."
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Check Power Management Settings: Make sure that the touchpad is not being turned off to save power. Go to the Device Manager, expand the "Mice and other pointing devices" section, right-click on the Elan device, and select "Properties." Then, go to the "Power Management" tab and uncheck the box that says "Allow the computer to turn off this device to save power."
Code Blocks
Here is an example of how to roll back the Elan drivers using the Device Manager:
1. Open the Device Manager.
2. Expand the "Mice and other pointing devices" section.
3. Right-click on the Elan device.
4. Select "Properties."
5. Go to the "Driver" tab.
6. Click on "Roll Back Driver."
The Lenovo X390 touchpad buttons may stop working after updating to Windows 11 due to issues with the Elan drivers. To fix the problem, try updating the drivers, rolling back to the previous version, uninstalling the drivers, checking for Windows updates, disabling and re-enabling the touchpad, checking power management settings, or using third-party tools to manage the drivers. By following these steps, you should be able to get your Lenovo X390 touchpad buttons working again.
References
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Elan Driver Downloads - https://www.elantech.com/support/driver_list.php
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How to Roll Back a Driver in Windows 10 - https://www.drivereasy.com/knowledge/how-to-roll-back-a-driver-in-windows-10-with-pictures/
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How to Uninstall a Driver in Windows 10 - https://www.drivereasy.com/knowledge/how-to-uninstall-a-driver-in-windows-10-with-pictures/
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How to Check for Windows Updates - https://support.microsoft.com/en-us/windows/check-for-windows-updates-88d2d33c-f88d-8d5c-a5e3-8b188b58826a
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How to Disable and Enable a Device in Windows 10 - https://www.drivereasy.com/knowledge/how-to-disable-and-enable-a-device-in-windows-10-with-pictures/
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How to Check Power Management Settings for a Device in Windows 10 - https://www.drivereasy.com/knowledge/how-to-check-power-management-settings-for-a-device-in-windows-10-with-pictures/