Deleting an Obsolete Organizational Account in Windows 10 using Institutional Email
In some cases, you may have added a work or school account to your Windows 10 device using your institutional email address, but this account has become obsolete. However, you may notice that there is no option to delete the account directly from the settings. In this article, we will guide you through the process of deleting an obsolete organizational account in Windows 10 using your institutional email address.
Why can't I delete my obsolete organizational account?
If you have added an organizational account to your Windows 10 device, the account is linked to your institution's Azure Active Directory (AAD). Therefore, you cannot delete the account directly from your device's settings. You need to remove the account from your institution's AAD first before you can delete it from your device.
Removing the obsolete organizational account from your institution's AAD
To remove the obsolete organizational account from your institution's AAD, you need to follow these steps:
- Contact your institution's IT department and inform them that you want to remove the obsolete organizational account from your device and AAD.
- Your IT department will then remove the account from your institution's AAD.
- Once the account has been removed from AAD, you can then proceed to delete the account from your device.
Deleting the obsolete organizational account from your device
After your IT department has removed the account from your institution's AAD, you can then delete the account from your device. To do this, follow these steps:
- Press the Windows key + I to open the Settings app.
- Click on Accounts.
- Click on Access work or school.
- Select the obsolete organizational account that you want to delete.
- Click on Disconnect.
- Confirm that you want to disconnect the account by clicking on Yes.
Code block example
Here is an example of how to delete an obsolete organizational account using PowerShell:
$UserCredential = Get-Credential
Connect-AzureAD -Credential $UserCredential
Get-AzureADUser -Top 100 | Where-Object { $_.ObjectId -eq "obsolete_organizational_account_object_id" } | Remove-AzureADUser -Force
- If you have added an organizational account to your Windows 10 device using your institutional email address, but the account has become obsolete, you cannot delete the account directly from your device's settings.
- You need to remove the account from your institution's Azure Active Directory (AAD) first before you can delete it from your device.
- To delete the obsolete organizational account from your device, press the Windows key + I to open the Settings app, click on Accounts, click on Access work or school, select the obsolete organizational account that you want to delete, click on Disconnect, and confirm that you want to disconnect the account by clicking on Yes.