Emby Media Server Unable to Access Media Files on TrueNAS SMB Share (Subdirectories)

Emby Media Server Unable to Access Media Files on TrueNAS Scale Server: A Comprehensive Guide

Emby is a popular media server software that allows users to access and manage their media files from various devices. However, some users have reported issues with Emby being unable to access media files stored on a TrueNAS Scale server. In this article, we will explore the possible causes of this issue and provide solutions to help you get your Emby media server up and running again.

Understanding the Issue

The issue of Emby being unable to access media files stored on a TrueNAS Scale server can be caused by several factors. These include:

• Incorrect permissions and ownership of the media files
• Incorrect configuration of the Emby media server
• Incorrect network settings
• Firewall or antivirus software blocking access to the media files

Checking File Permissions and Ownership

The first step in resolving this issue is to check the permissions and ownership of the media files. To do this, follow these steps:

1. Connect to the TrueNAS Scale server using SSH or a terminal.
2. Navigate to the directory where the media files are stored.
3. Check the permissions and ownership of the media files using the ls -l command.
4. Ensure that the media files have the correct permissions and ownership. For example, the media files should be owned by the user that Emby is running as and have read and write permissions for that user.

Configuring Emby Media Server

If the file permissions and ownership are correct, the next step is to check the configuration of the Emby media server. To do this, follow these steps:

1. Open the Emby web interface.
2. Navigate to the settings page.
3. Check the media folders section and ensure that the correct directory is selected.
4. Check the network settings and ensure that the correct IP address and port are being used.

Checking Network Settings

If the Emby media server is correctly configured, the next step is to check the network settings. To do this, follow these steps:

1. Ensure that the TrueNAS Scale server and the device running Emby are on the same network.
2. Check the firewall settings on both the TrueNAS Scale server and the device running Emby.
3. Ensure that there are no network issues, such as a slow or unreliable connection.

Checking for Firewall or Antivirus Software Issues

If the network settings are correct, the next step is to check for firewall or antivirus software issues. To do this, follow these steps:

1. Check the firewall settings on both the TrueNAS Scale server and the device running Emby.
2. Ensure that the firewall is not blocking access to the media files.
3. Temporarily disable the firewall and antivirus software on both the TrueNAS Scale server and the device running Emby to see if this resolves the issue.

References

• Emby Media Server: https://emby.media/
• TrueNAS Scale: https://www.truenas.com/truenas-scale/

This article has provided a detailed context on the topic of Emby Media Server being unable to access media files on TrueNAS Scale Server. We have covered key concepts such as file permissions, Emby configuration, network settings, and firewall or antivirus software issues. With the information provided, you should be able to troubleshoot and resolve this issue on your own.