Zoom App Not Displaying Video: A Solution for Kubuntu 22.04 Users

Abstract: This article offers a solution for Kubuntu 22.04 users experiencing issues with the Zoom app not displaying video during virtual meetings. The problem is addressed by installing the Zoom client using Snap and checking the video settings.

Created: 2024-03-24 by UserComp.com Editors

Introduction

In this article, we will discuss the issue faced by Kubuntu 22.04 users where the Zoom app is not displaying video. We will provide a detailed solution to this problem, including the steps to install and open the Zoom app.

Installing Zoom on Kubuntu 22.04

Kubuntu 22.04 users can install Zoom using the snap package manager. To install Zoom, open the terminal and enter the following command:


sudo snap install zoom-client

Once the installation is complete, you can start the Zoom app by searching for it in the application menu.

Zoom App Not Displaying Video

If the Zoom app is not displaying video, it could be due to several reasons, such as incorrect settings or missing dependencies. Here are the steps to troubleshoot this issue:

Step 1: Check Zoom Version

Make sure that you have the latest version of Zoom installed. To check the version, open the Zoom app and click on the profile picture in the top-right corner. Select Check for updates to download and install the latest version.

Step 2: Check Camera Settings

Check if the camera is enabled in the Zoom app. To do this, click on the gear icon in the top-right corner of the Zoom app and select Video. Make sure that the correct camera is selected and that the Enable my video option is checked.

Step 3: Check System Settings

Make sure that the camera is enabled in the system settings. To do this, go to Settings > Privacy > Camera and make sure that the toggle switch for the camera is turned on.

Step 4: Check Dependencies

Make sure that the necessary dependencies are installed. Zoom requires the following libraries:

libxcb-xinerama0
libxcb-randr0
libxcb-shape0
libxcb-xkb1
libxkbcommon-x11-0

To install these libraries, open the terminal and enter the following command:


sudo apt install libxcb-xinerama0 libxcb-randr0 libxcb-shape0 libxcb-xkb1 libxkbcommon-x11-0

In this article, we discussed the issue faced by Kubuntu 22.04 users where the Zoom app is not displaying video. We provided a detailed solution to this problem, including the steps to install and open the Zoom app. We also covered the steps to troubleshoot the issue, including checking the Zoom version, camera settings, system settings, and dependencies.

References

Zoom Client for Linux Installation Guide - https://support.zoom.us/hc/en-us/articles/201362233-Zoom-Client-for-Linux-Installation
Zoom Video Troubleshooting Guide - https://support.zoom.us/hc/en-us/articles/201362283-Zoom-Video-Troubleshooting
Kubuntu 22.04 Release Notes - https://kubuntu.org/news/kubuntu-22-04-release-notes/

Tags: Kubuntu Zoom Snap Virtual Background

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