How to Free Up Storage Space in Outlook.com Accounts: A Tech Support Guide

Free Storage Space Outlook.com Accounts: Tech Support Guide

Outlook.com is a popular email service provided by Microsoft. As a user, you may encounter issues related to storage space. This guide will help you understand the problem and provide solutions to increase your Outlook.com account's storage space.

Understanding Outlook.com Storage Space

Outlook.com offers users 15 GB of free storage space for their emails and attached files. This space is shared with other Microsoft services like OneDrive and Skype. If you reach the storage limit, you will not be able to send or receive new emails until you free up some space.

Checking Your Current Storage Usage

To check your current storage usage, follow these steps:

1. Log in to your Outlook.com account.
2. Click on the gear icon in the upper-right corner and select "Options."
3. Under "Mail," select "General" and then "Storage."

Common Reasons for Low Storage Space

There are several reasons why your Outlook.com account may have low storage space, including:

• Large email attachments
• Spam emails
• Old emails with large attachments

Solutions to Increase Outlook.com Storage Space

Here are some solutions to help you increase your Outlook.com storage space:

1. Delete large email attachments: You can delete large email attachments that you no longer need to free up space. To do this, follow these steps:

2. Log in to your Outlook.com account.
3. Click on the "Filter" button to sort your emails by size.
4. Select the emails with large attachments and delete them.

3. Empty your Junk folder: Emptying your Junk folder can help you free up some space. To do this, follow these steps:

4. Log in to your Outlook.com account.
5. Click on the "Junk" folder.
6. Select all emails and delete them.

5. Use OneDrive to store files: You can use OneDrive to store files that you want to keep but don't need to access frequently. To do this, follow these steps:

6. Log in to your OneDrive account.
7. Upload the files that you want to store.
8. Delete the files from your Outlook.com account.

Preventing Low Storage Space in the Future

To prevent low storage space in the future, consider the following tips:

• Regularly check your storage usage.
• Delete unnecessary emails and attachments.
• Use OneDrive to store files instead of email attachments.
• Unsubscribe from mailing lists that you no longer need.

References

• Microsoft. (2021). Manage your Outlook.com storage. https://support.microsoft.com/en-us/office/manage-your-outlook-com-storage-154655aa-4a8b-4632-b5cf-6c990b3448c4
• Microsoft. (2021). Delete emails in Outlook.com. https://support.microsoft.com/en-us/office/delete-emails-in-outlook-com-01562b54-52d5-41f8-8587-5d39eb618a2a
• Microsoft. (2021). Empty your Junk Email folder in Outlook.com. https://support.microsoft.com/en-us/office/empty-your-junk-email-folder-in-outlook-com-87f65c8d-d5d4-4a6a-a18e85c728cc
• Microsoft. (2021). What is OneDrive? https://www.microsoft.com/en-us/microsoft-365/onedrive/what-is-onedrive