Drive Failure Warning in dmesg Output

Interpreting dmesg Output: Drive Failure Imminent - Sysadmin Error

Abstract: Learn how to interpret the dmesg output when a drive failure warning is displayed, and understand the sysadmin error message.

Created: 2024-02-19 by

Interpreting dmesg Output: Drive Failure Imminent

As a sysadmin, it's crucial to be able to interpret system logs to identify and address potential issues before they become critical. One such issue is drive failure, which can be detected through the dmesg command. In this article, we'll cover how to interpret the dmesg output to identify a drive failure and what steps to take to prevent data loss.

Understanding the dmesg command

dmesg is a command that displays the kernel ring buffer, which contains messages from the kernel and drivers. It's a powerful tool for troubleshooting system issues, as it provides detailed information about system events, including hardware and software errors. In the context of drive failure, the dmesg output can provide critical information about the state of the drive and any errors that have occurred.

Interpreting the dmesg output for drive failure

In the example provided, the dmesg output indicates that there is a problem with the drive connected to the ata5 interface:

[Fri Feb 16 16:15:48 2024] ata5.00: exception Emask 0x10 SAct 0x20000 SErr 0x2c

The Emask value indicates the type of error that has occurred. In this case, the value 0x10 indicates that there is a problem with the device's I/O operations. The SAct value provides information about the device's state, and the SErr value indicates the specific error that has occurred.

To identify the device in question, you can use the lsblk command:

$ lsblk
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda      8:0    0 931.5G  0 disk
├─sda1   8:1    0   512M  0 part /boot/efi
├─sda2   8:2    0    16G  0 part [SWAP]
└─sda3   8:3    0 914.9G  0 part /
sdb      8:16   0 1919.4G  0 disk
├─sdb1   8:17   0     1G  0 part /boot
└─sdb2   8:18   0   1.9T  0 part /data

Based on the dmesg output, we can see that the device in question is /dev/sdb, which is a 2TB drive. The fact that the error occurred on ata5 suggests that this drive is connected to the fifth SATA port on the motherboard.

Preventing data loss

If you suspect that a drive is failing, it's important to take action immediately to prevent data loss. Here are some steps you can take:

  • Backup your data: The most important step is to ensure that your data is backed up. If the drive fails completely, you'll need to be able to recover your data from a backup.
  • Check the S.M.A.R.T. status: S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a feature built into most modern hard drives that can provide information about the drive's health. You can use a tool like smartctl to check the S.M.A.R.T. status of the drive:

    $ sudo smartctl -a /dev/sdb
    smartctl 7.1 2019-12-30 r5073 [x86_64-linux-5.4.0-90-generic] (local build)
    Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org
    
    === START OF INFORMATION SECTION ===
    Model Family:     Western Digital Red
    Device Model:     WDC WD20EFRX-68AX9N0
    Serial Number:    WD-WCC4T0897637
    LU WWN Device Id: 5 0014ee 24e2a3c9f
    Firmware Version: 80.00A80
    User Capacity:    2,000,398,934,016 bytes [2.00 TB]
    Sector Size:      512 bytes logical/physical
    Rotation Rate:    5400 rpm
    Form Factor:      3.5 inches
    Device is:        In smartctl database [for details use: -P show]
    ATA Version is:  8
    ATA Standard is:  Exact ATA specification version not given
    Local Time is:    Sat Feb 18 10:18:25 2023 EST
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    
    General SMART Values:
    Offline data collection status:  (0x82) Offline data collection activity
                                            was completed without error.
                                            Auto Offline Data Collection: Enabled.
    Self-test execution status:      (   0) The previous self-test routine completed
                                            without error or no self-test has ever
                                            been run.
    Total time to complete Offline
    data collection:        (  120) seconds.
    Offline data collection
    capabilities:            (0x5b) SMART execute Offline immediate.
                                            Auto Offline data collection on/off support.
                                            Suspend Offline collection upon new
                                            command.
                                            Offline surface scan supported.
                                            Self-test supported.
                                            Conveyance Self-test supported.
                                            Selective Self-test supported.
    SMART capabilities:            (0x0003) Saves SMART data before entering
                                            power-saving mode.
                                            Supports SMART auto save timer.
    Error logging capability:        (0x01) Error logging supported.
                                            General Purpose Logging supported.
    Short self-test routine
    recommended polling time:    (   1) minutes.
    Extended self-test routine
    recommended polling time:    ( 217) minutes.
    Conveyance self-test routine
    recommended polling time:    (   2) minutes.
    SCT capabilities:          (0x003d) SCT Status supported.
                                            SCT Feature Control supported.
                                            SCT Data Table supported.
    
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
      1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
      2 Throughput_Performance  0x0005   100   100   054    Pre-fail  Offline      -       0
      3 Spin_Up_Time            0x0027   100   100   024    Pre-fail  Always       -       0
      4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       16
      5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
      7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
      8 Seek_Time_Performance   0x0005   100   100   020    Pre-fail  Offline      -       0
      9 Power_On_Hours          0x0032   097   097   000    Old_age   Always       -       13652
     10 Spin_Retry_Count        0x0033   198   100   030    Pre-fail  Always       -       0
     12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       16
    192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       31
    193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       31
    194 Temperature_Celsius     0x0022   114   114   000    Old_age   Always       -       31
    196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
    197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
    198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
    199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
                                ...
    

    In this example, the S.M.A.R.T. status is PASSED, which is a good sign. However, if the status is FAILED, it's a strong indication that the drive is failing and should be replaced as soon as possible.

  • Replace the drive: If the S.M.A.R.T. status indicates that the drive is failing, or if you're seeing errors in the dmesg output, it's time to replace the drive. Make sure to backup any critical data before doing so, and consider using a tool like ddrescue to create a sector-by-sector copy of the drive to ensure that you're able to recover as much data as possible.

Interpreting the dmesg output is a critical skill for sysadmins, as it can provide early warning of drive failure and other system issues. By understanding the different components of the dmesg output and how to interpret them, you can take action to prevent data loss and keep your systems running smoothly.

References

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