Unable to Install New Xbox Games App on Windows 10: Error 0x800700b7
If you've been trying to install the Xbox Games app on your Windows 10 computer for the past week, and you keep encountering the error code 0x800700b7, you're not alone. This error can be frustrating, but in this article, we'll provide a detailed context of the topic, cover key concepts, and offer solutions to help you get past this issue.
Understanding the Xbox Games App on Windows 10
The Xbox Games app is a Windows 10 app that allows you to browse, download, and play Xbox games on your PC. The app is designed to provide a seamless gaming experience, but sometimes errors like 0x800700b7 can occur, preventing you from installing or using the app.
What Causes Error 0x800700b7?
Error 0x800700b7 is a Windows update error that can occur when there's a problem with the Windows update service or when there's a conflict with other software on your computer. In the case of the Xbox Games app, this error can occur due to corrupted system files, outdated Windows updates, or conflicts with other applications.
Solutions to Fix Error 0x800700b7
Here are some solutions to help you fix error 0x800700b7 and install the Xbox Games app on your Windows 10 computer:
Solution 1: Run the Windows Update Troubleshooter
The Windows Update Troubleshooter is a built-in Windows tool that can help you diagnose and fix problems with Windows updates. To run the Windows Update Troubleshooter, follow these steps:
- Press the Windows key + I to open the Settings app.
- Click on Update & Security.
- Click on Troubleshoot.
- Click on Windows Update.
- Click on Run the troubleshooter.
- Follow the on-screen instructions to complete the troubleshooting process.
Solution 2: Repair Corrupted System Files
Corrupted system files can cause error 0x800700b7. To repair corrupted system files, follow these steps:
- Press the Windows key + X and select Command Prompt (Admin) or PowerShell (Admin).
- Type the following command and press Enter:
sfc /scannowWait for the scanning process to complete. This can take several minutes.
- If the scanning process finds and repairs any corrupted system files, try installing the Xbox Games app again.
Solution 3: Update Windows
Outdated Windows updates can cause error 0x800700b7. To update Windows, follow these steps:
- Press the Windows key + I to open the Settings app.
- Click on Update & Security.
- Click on Check for updates.
- Install any available updates and restart your computer.
Solution 4: Reinstall the Xbox Games App
If none of the above solutions work, you can try reinstalling the Xbox Games app. To reinstall the Xbox Games app, follow these steps:
- Press the Windows key + R to open the Run dialog box.
- Type the following command and press Enter:
appwiz.cplThis will open the Programs and Features window.
- Find the Xbox Games app in the list of installed programs and right-click on it.
- Click on Uninstall.
- Restart your computer.
- Download and install the Xbox Games app again from the Microsoft Store.
Error 0x800700b7 can be a frustrating issue when trying to install the Xbox Games app on your Windows 10 computer. However, by running the Windows Update Troubleshooter, repairing corrupted system files, updating Windows, or reinstalling the Xbox Games app, you can fix this error and enjoy your Xbox games on your PC.