Colored Status Border Missing in MS Teams Notifications from Jenkins: A Fix

Are you having trouble with the colored status border missing in MS Teams notifications from Jenkins? Don’t worry, you’re not alone. This issue is a common one, but luckily there is a fix.

First, let’s understand what the colored status border is and why it’s important. When a Jenkins build is triggered, a notification is sent to MS Teams. The colored status border around the notification indicates the status of the build. For example, a green border means the build was successful, while a red border means the build failed.

If the colored status border is missing, it can be difficult to quickly understand the status of the build. This is especially true if you are receiving a high volume of notifications. So, let’s dive into the fix.

Step 1: Check Your Jenkins Configuration

The first step is to check your Jenkins configuration. Here’s how:

1. Log in to your Jenkins instance.
2. Click on “Manage Jenkins” in the left-hand menu.
3. Click on “Configure System”.
4. Scroll down to the “Microsoft Teams Notifications” section.
5. Make sure the “Color Status” option is checked.

If the “Color Status” option is not checked, this is why the colored status border is missing from your MS Teams notifications. Check the box and save your changes.

Step 2: Check Your MS Teams Configuration

If the “Color Status” option is checked in your Jenkins configuration, the next step is to check your MS Teams configuration. Here’s how:

1. Log in to your MS Teams account.
2. Click on your profile picture in the top-right corner.
3. Click on “Settings” in the drop-down menu.
4. Click on “Notifications” in the left-hand menu.
5. Scroll down to the “Connectors” section.
6. Make sure the “Show notification banner” option is checked for the Jenkins connector.

If the “Show notification banner” option is not checked, this is why the colored status border is missing from your MS Teams notifications. Check the box and save your changes.

Step 3: Check Your Network Connection

If the colored status border is still missing after checking your Jenkins and MS Teams configurations, the next step is to check your network connection. Here’s how:

1. Make sure your device is connected to the internet.
2. Try accessing other websites or services to make sure your network connection is working properly.
3. If you are using a firewall or proxy, make sure it’s not blocking the connection between Jenkins and MS Teams.

If your network connection is the problem, you may need to contact your network administrator for help.

Step 4: Contact Support

If you’ve tried all of the above steps and the colored status border is still missing from your MS Teams notifications from Jenkins, it’s time to contact support. Here’s how:

1. Log in to your Jenkins instance.
2. Click on “Help” in the left-hand menu.
3. Click on “Contact Us”.
4. Fill out the form with your contact information and a description of the problem.
5. Click “Submit”.

A support representative will get back to you as soon as possible to help resolve the issue.

The colored status border is an important part of MS Teams notifications from Jenkins. It quickly indicates the status of the build, making it easy to understand at a glance. If the colored status border is missing, it can be frustrating and difficult to quickly understand the status of the build. But, as we’ve seen, there are a few steps you can take to fix the issue.

First, check your Jenkins configuration to make sure the “Color Status” option is checked. Then, check your MS Teams configuration to make sure the “Show notification banner” option is checked for the Jenkins connector. If those options are