Installing Teamviewer as Service while Connected as QS: A Guide

In this guide, we will walk you through the process of installing TeamViewer as a service while connected as a QuickSupport (QS) user. This is a useful technique to have in your toolkit as a tech support professional, as it allows you to remotely manage and monitor the TeamViewer service on a client's machine even when they are not actively using it.

Prerequisites

Before you begin, make sure you have the following:

• A machine running the Windows operating system
• TeamViewer installed on the machine
• Administrator privileges on the machine

Installing TeamViewer as a Service

To install TeamViewer as a service, follow these steps:

1. Launch the TeamViewer application on the machine.
2. Click on the Extras menu and select Options.
3. In the General tab, check the box next to Start TeamViewer with Windows.
4. Click on the Advanced tab, and then click on the Services button.
5. Check the box next to Run TeamViewer as a service.
6. Click the Apply button, and then click OK to close the Options window.
7. Close the TeamViewer application.
8. Open the Command Prompt as an administrator.
9. Type the following command and press Enter: sc create TeamViewer binPath= "C:\Program Files\TeamViewer\TeamViewer.exe" start= auto
10. Type the following command and press Enter: sc description TeamViewer "TeamViewer Remote Control"
11. Type the following command and press Enter: sc config TeamViewer obj= ".\TeamViewer" password= ""
12. Close the Command Prompt.

TeamViewer is now installed as a service on the machine.

Connecting as a QuickSupport User

To connect to the machine as a QuickSupport user, follow these steps:

1. Launch the TeamViewer application on your machine.
2. Click on the Remote Control button.
3. Enter the ID of the machine you want to connect to, and then click the Connect button.
4. Select the Remote Support option, and then click the Accept button.
5. Enter the password for the machine, and then click the Log On button.
6. You will now be connected to the machine as a QuickSupport user.

Managing the TeamViewer Service

To manage the TeamViewer service on the machine, follow these steps:

1. Open the Command Prompt as an administrator.
2. Type the following command and press Enter to start the service: net start TeamViewer
3. Type the following command and press Enter to stop the service: net stop TeamViewer
4. Type the following command and press Enter to restart the service: net stop TeamViewer && net start TeamViewer
5. Close the Command Prompt.

In this guide, we have shown you how to install TeamViewer as a service while connected as a QuickSupport user. This is a useful technique to have in your toolkit as a tech support professional, as it allows you to remotely manage and monitor the TeamViewer service on a client's machine even when they are not actively using it. We hope you found this guide helpful, and we encourage you to experiment with these techniques on your own to become more comfortable with them.

References