How to Fix Automatic Screen Refresh Frequency Switching on MSI Creator 17 B11UH-405BE i9-11900H running Windows 11

How to Fix Automatic Screen Refresh Frequency Switching on MSI Creator 17 B11UH-405BE i9-11900H running Windows 11

If you own an MSI Creator 17 B11UH-405BE laptop with an i9-11900H processor running Windows 11, you might have encountered issues with the automatic screen refresh frequency switching. This problem can cause screen flickering or a black screen, making it difficult to use your laptop effectively. In this article, we will guide you through the steps to fix this issue and ensure a smooth display experience.

Step 1: Update Graphics Drivers

The first step in resolving the screen refresh frequency switching issue is to update your graphics drivers. Outdated or incompatible drivers can often cause display problems. Follow these steps to update your graphics drivers:

1. Open the Start menu and type "Device Manager" in the search bar.
2. Click on the "Device Manager" app from the search results to open it.
3. Expand the "Display adapters" category.
4. Right-click on your graphics card and select "Update driver."
5. Choose the option to search automatically for updated driver software. Windows will then search for the latest drivers and install them.
6. Restart your laptop to apply the driver updates.

Step 2: Adjust Power Settings

Incorrect power settings can sometimes interfere with the screen refresh frequency switching. To resolve this, follow these steps to adjust your power settings:

1. Open the Start menu and search for "Power & Sleep Settings."
2. Click on the "Power & Sleep Settings" app from the search results to open it.
3. Scroll down and click on the "Additional power settings" link.
4. In the Power Options window, select the power plan you are currently using and click on "Change plan settings."
5. Click on "Change advanced power settings."
6. Expand the "Display" category and then the "Enable adaptive brightness" option.
7. Set both "On battery" and "Plugged in" options to "Off."
8. Click "Apply" and then "OK" to save the changes.

Step 3: Disable Adaptive Brightness

Adaptive brightness is a feature that automatically adjusts the screen brightness based on ambient lighting conditions. However, this feature can sometimes interfere with the screen refresh frequency switching. To disable adaptive brightness, follow these steps:

1. Open the Start menu and search for "Power Options."
2. Click on the "Power Options" app from the search results to open it.
3. Click on "Change plan settings" next to the power plan you are currently using.
4. Click on "Change advanced power settings."
5. Expand the "Display" category and then the "Enable adaptive brightness" option.
6. Set both "On battery" and "Plugged in" options to "Off."
7. Click "Apply" and then "OK" to save the changes.

Step 4: Disable Automatic Screen Refresh Frequency Switching

If the above steps did not resolve the issue, you can try disabling the automatic screen refresh frequency switching altogether. Here's how:

1. Right-click on the desktop and select "Display settings."
2. In the Display settings window, scroll down and click on "Advanced display settings."
3. Click on "Display adapter properties for Display 1."
4. In the Properties window, go to the "Monitor" tab.
5. Uncheck the box that says "Hide modes that this monitor cannot display."
6. Select a fixed refresh rate from the drop-down menu, such as 60Hz or 144Hz.
7. Click "Apply" and then "OK" to save the changes.

After following these steps, your MSI Creator 17 B11UH-405BE laptop should no longer experience automatic screen refresh frequency switching issues. If the problem persists, it is recommended to contact MSI support for further assistance.

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