Comment Button Not Showing in Word

Resolve Comment Button Not Showing in Microsoft Word

Abstract: Learn how to troubleshoot the issue of the 'Resolve Comment' button not showing in Microsoft Word. Find step-by-step instructions to resolve this problem and continue working with comments in your Word documents.

Created: 2023-10-19 by

Microsoft Word is a popular word processing program used by many individuals and businesses. It offers various features to enhance document collaboration, such as the ability to add comments. However, sometimes users may encounter an issue where the comment button is not showing in Microsoft Word. This can be frustrating, especially when you need to review or provide feedback on a document. In this article, we will explore some possible solutions to resolve this issue.

Method 1: Check the Review Tab

First, let's make sure that you are looking in the right place. The comment button is located on the Review tab in Microsoft Word. To check if it is visible, follow these steps:

  1. Open Microsoft Word.
  2. Click on the Review tab at the top of the window.
  3. Look for the Comments group in the ribbon. The comment button should be located in this group.

If you can't see the Review tab or the Comments group, proceed to the next method.

Method 2: Enable Track Changes

The comment button may not be visible if the Track Changes feature is disabled. To enable it, follow these steps:

  1. Open Microsoft Word.
  2. Click on the Review tab at the top of the window.
  3. In the Tracking group, click on the Track Changes button. If it is already enabled, you will see a colored background behind the button.
  4. If Track Changes is not enabled, click on the Track Changes button to enable it.
  5. Once Track Changes is enabled, the comment button should become visible in the Comments group.

If enabling Track Changes did not resolve the issue, proceed to the next method.

Method 3: Check Document Protection

If the document you are working on is protected, it may restrict certain editing features, including the comment button. To check if the document is protected, follow these steps:

  1. Open the document in Microsoft Word.
  2. Click on the Review tab at the top of the window.
  3. In the Protect group, click on the Restrict Editing button.
  4. If the document is protected, a Restrict Editing pane will appear on the right side of the window.
  5. Under the Editing restrictions section, check if the option "Allow only this type of editing in the document" is selected.
  6. If it is selected, make sure that "Comments" is chosen in the drop-down menu.
  7. If another option is selected or if the drop-down menu is disabled, it means that comments are not allowed in the document.
  8. To allow comments, select "Comments" from the drop-down menu.
  9. Click on the Yes, Start Enforcing Protection button at the bottom of the Restrict Editing pane.
  10. The comment button should now be visible in the Comments group.

If the document is not protected or changing the editing restrictions did not help, proceed to the next method.

Method 4: Update Microsoft Word

Outdated software can sometimes cause compatibility issues and prevent certain features from working correctly. To ensure that you have the latest version of Microsoft Word, follow these steps:

  1. Open Microsoft Word.
  2. Click on the File tab at the top left corner of the window.
  3. In the menu on the left side, click on Account.
  4. Under Product Information, click on Update Options.
  5. Click on Update Now.
  6. Wait for the update process to complete.
  7. Once the update is finished, restart Microsoft Word and check if the comment button is now visible.

If updating Microsoft Word did not resolve the issue, proceed to the next method.

Method 5: Check Add-ins

Add-ins are additional programs that can enhance the functionality of Microsoft Word. However, sometimes they can conflict with certain features and cause issues. To check if add-ins are causing the comment button to not show, follow these steps:

  1. Open Microsoft Word.
  2. Click on the File tab at the top left corner of the window.
  3. In the menu on the left side, click on Options.
  4. In the Word Options window, click on Add-ins.
  5. At the bottom of the window, next to Manage, select COM Add-ins from the drop-down menu.
  6. Click on Go.
  7. A list of add-ins will appear. Uncheck all the add-ins in the list.
  8. Click on OK to save the changes.
  9. Restart Microsoft Word and check if the comment button is now visible.

If disabling add-ins did not solve the issue, proceed to the next method.

Method 6: Repair Microsoft Office

If none of the above methods have resolved the issue, it is possible that there is a problem with your Microsoft Office installation. To repair Microsoft Office, follow these steps:

  1. Close all Microsoft Office applications.
  2. Open the Control Panel on your computer.
  3. Click on Programs or Programs and Features (depending on your version of Windows).
  4. Find Microsoft Office in the list of installed programs.
  5. Right-click on Microsoft Office and select Change or Repair.
  6. Follow the on-screen instructions to repair Microsoft Office.
  7. Once the repair is complete, restart your computer.
  8. Open Microsoft Word and check if the comment button is now visible.

We hope that one of these methods has helped you resolve the issue with the comment button not showing in Microsoft Word. If you are still experiencing the problem, we recommend reaching out to Microsoft support for further assistance.

References

Number Source
1 https://support.microsoft.com/en-us/office/track-changes-in-word-197ba630-0f5f-4a8e-9a77-3712475e806a
2 https://support.microsoft.com/en-us/office/restrict-changes-with-read-only-3b4a9e67-ecf3-4cc6-8f4d-3e8e0a1a9f3b
3 https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

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